Contract Type: Permanent
Closing Date: 19 August 2022
The Renewal Manager (RM) role is a highly visible, strategic position to drive and assist our business with its annuity-based revenue.
You will be responsible for owning and executing renewals on a portfolio of renewable software, services and subscriptions across an assigned set of customer accounts. RM's work with customers, Sales, CX, Contracts Admin, Vendor Management and Vendors to develop a holistic, deep view of a customer’s install and service base to drive renewals to on-time closure, as well as minimize renewals risk and financial attrition.
You will be a provider of information as well as a subject matter expert across all renewable items in a customer base.
You will bring strong knowledge of the tools available to drive insights into renewals and orchestrate cross-functional resources across the company and with partners to provide a unified path to secure every renewal.
What you will be doing?
Key responsibilities and activities include
The above list is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
What is needed?
This is CAE - Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, and be chosen by our customers, partners and everyone in the CAE family, because of our unique understanding, total commitment and positive engagement.
We get recognised in a number of different ways:
It is our approach that sets us apart and our people that make us different #thisishowwedoit
What is next?
If successful, one of our dedicated recruitment team members will be in touch with you for a screening call. Please note, we will always endeavour to acknowledge every application we receive, however, due to the high volume of applications, we are unable to reply to every individual with specific feedback.
CAE Technology Services are an equal opportunities employer. We are committed to eliminating discrimination and encouraging diversity across our workforce. We aim to provide a fair and consistent job application process and to not discriminate on grounds of gender, marital status, sexual orientation, race, ethnic origin or disablement.