Contract Type: Permanent
Closing Date: 19 August 2022
As a Renewal Specialist (RS) you will play a key role in our wider renewals’ strategy.
Focused on a broad range of assigned low-touch customers, you will be responsible for owning and executing renewals across a portfolio of renewable software, services and subscriptions.
You will partner with the Sales teams to deliver the renewals motion on a like-for-like basis. Tasks undertaken within this motion involve deal creation, consolidating Install Base information, generating quotes for sales to issue and keeping renewals data up to date. You will also work closely with Sales to obtain status information of all open orders as well as obtain information on why any quotes were unsuccessful. As the role develops, you will be involved in administration of semi-automated approaches to achieving tactical renewals.
You will have a strong knowledge of the vendor tools available (primarily Cisco) to drive insights and the administration of the renewal process. Additionally, you will assist in orchestrating cross-functional resources across the company and with partners to provide a unified path to secure every renewal.
What you will be doing?
Key responsibilities and activities include:
The above list is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
What is needed?
This is CAE - Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, and be chosen by our customers, partners and everyone in the CAE family, because of our unique understanding, total commitment and positive engagement.
We get recognised in a number of different ways:
It is our approach that sets us apart and our people that make us different #thisishowwedoit
What is next?
If successful, one of our dedicated recruitment team members will be in touch with you for a screening call. Please note, we will always endeavour to acknowledge every application we receive, however, due to the high volume of applications, we are unable to reply to every individual with specific feedback.
CAE Technology Services are an equal opportunities employer. We are committed to eliminating discrimination and encouraging diversity across our workforce. We aim to provide a fair and consistent job application process and to not discriminate on grounds of gender, marital status, sexual orientation, race, ethnic origin or disablement.