Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The role of an Account Director will work at a strategic level, driving partnerships with ideal Customers. Working at a senior level, both internally and within Customer environments the Account Director will identify ways of transforming outcomes through technology. You must be confident in your ability to achieve and exceed a target fitting of this role, and be able to appreciate and embed yourself within CAEs culture.

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: 37.5

Overview:

As the Financial Controller, you will support the Head of Finance by directly managing and developing the finance team to;

• ensure the accurate and timely production of statutory and internal financial reporting, including consolidated accounts, and meet all external reporting requirements.
• ensure robust financial controls are established and maintained across all finance-related activities and processes, addressing any weaknesses promptly.
• manage and develop the finance team to achieve high performance and motivation, including overseeing the personal development process and setting objectives.

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The Head of Business Management is a role responsible for overseeing the entire bid management process at CAE Technology Services. This position involves making strategic decisions on which business opportunities to pursue, ensuring that all bids are competitive, compliant, and aligned with the company's long-term goals. You will lead a team of bid professionals and work closely with cross-functional teams to produce winning proposals that meet client needs and drive business growth.

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: 37.5

Overview:

As the Head of Partnerships, you will be expected to work at a strategic level, driving intimacy and partnerships with key vendors and distributors with an emphasis on building an approach that aligns with customer and market dynamics and key vendor priorities.

You will be expected to build relationships and a plan with key distributors that utilises their strengths to support CAE and the sales team on vendors and technologies that are non-core to CAE. This will include distribution selection and commercial agreements. Working with Vendors and Distributors, you will identify ways of driving outcomes through technology.

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The CAE Infrastructure Tech Lead plays a pivotal role in providing technical direction and leadership to enhance Customer Experience for CAE's internal and external customer base. This will be achieved by;

Support:

• Taking the lead role in Major Incident Management
• Serving as an escalation point for CAE's Infrastructure team when necessary
• Assist with developing an infrastructure plan that will continue to accommodate the organization's future needs

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The Licensing Specialist will report directly to the Head of Customer Assurance  and will be supporting our ambitions to develop and grow our Microsoft CSP and Services business.

The Licensing Specialist is responsible for driving sales of Microsoft solutions to our existing and new customers. This role involves understanding the complex needs of business customers, providing expert knowledge on Microsoft licensing options, and crafting tailored solutions that align with customer objectives and provide value to our customers.

The Specialist will work alongside our vendor and Presales teams to support our sellers in cloud conversations and align with our overall strategy and focus areas set out by the CTO office.

With a track record in a business-to-business environment, we are looking for an individual who has the attitude and aptitude to demonstrate excellence in the following areas of responsibility:

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The role of the Consultant is to provide expert design and deployment of technical solutions and services to CAE's customers.

Working with our presales and PMO teams, the consultant takes ownership of the delivery of technical solutions within our UK-wide client base.

This role will include extensive UK-wide travel to customer sites and some out of hours work as dictated by the requirements of assigned projects.

The role may include secondment onto customer sites for longer term contracts for BAU / support activities and project work.

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: 24/7

Overview:

As NOC Analyst, your primary role within the NOC is to deliver a world class customer service and to support our customers through CAE’s Incident, Change, Event, and Service Fulfilment Management processes. This is a technical, hands on role where a commitment to personal development is a must.

You will be required to manage multiple workstreams simultaneously meaning clear communication, meticulous timekeeping, and time logging skills are required in addition to technical knowledge.

This role requires strong routing and switching skills, ideally with service provider technology experience. As a NOC Analyst you will also be exposed to, and required to troubleshoot on, a range of other technology areas focused primarily within Cisco and Palo Alto.

The role is core to our 24*7 NOC Operation to ensure continued service delivery to CAE’s customers and will have a working shift pattern of  4 days on 4 days off – a mixture of nights and days.

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

We are seeking an exceptional Sales Manager to join our private sector team here at CAE. We are looking for leaders who have a track record of delivering consistent outstanding results and love developing sales people. As a Sales Manager, you will play a pivotal role in driving growth and customer acquisition. Your passion, strategic mindset and leadership abilities will be crucial in driving our growth,  achieving our goals and accelerating our success.

Location: Flexible

Contract Type: Permanent

Hours of Work: 37.5

Overview:

Our roles will be responsible for selling our extensive range of IT solutions and services. You will develop your own pipeline of opportunities. You will need to be able to work to your own initiative and have a hunger to succeed and to hit or exceed sales targets.

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

As Senior Account Manager, you will be a proven over achiever, with a strong understanding of CAE’s core product set. A self-starter with a track record of building and maintaining a strong network of relationships, with both company and customer. You must be confident in your ability to achieve and exceed a target fitting of a position, and be able to appreciate and embed yourself within the company culture.

Location: Hemel hempstead (Head Office)

Contract Type: Contract

Hours of Work: 37.5

Overview:

The Senior Accountant will deliver accurate and timely financial information, provide support to the Financial Controller and Leadership team to support the company's strategic objectives. As part of a fast-paced Finance team, the Senior Management Accountant should be constantly looking to drive efficiencies, mentoring members of the team(x2), and creating strong cross-functional relationships.

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

The Service Delivery Analyst will collaborate within the service team to assist the Service Delivery Manager in delivering CAE's Managed Services to customers.

This role involves executing, reporting on, and overseeing various key functions within CAE's Service Department, ensuring the delivery of high-quality service to end users and the implementation of Service Support and Service Delivery processes that meet business needs.

The analyst will manage a portfolio of service contracts and support the Service Delivery Manager with larger service contracts as needed. They will develop an understanding of each customer's business to ensure that the service provided meets or exceeds contractual obligations.

Responsibilities include working with the reporting team to produce monthly service reports and addressing issues with the NOC and Service Desk teams.

This customer-facing position requires establishing and managing expectations within the business and driving the Service Delivery team to meet those expectations to a high standard.

This is a remote role with travel to CAE Offices as and when required

Location: Hemel hempstead (Head Office)

Contract Type: Permanent

Hours of Work: CBH

Overview:

The CAE Service Desk Analyst will play an integral role within the team supporting CAE's internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE's customer base. Travel to customer sites may be required on an ad hoc basis. You will be central to the service desk operation with excellent technical skills combined with first class customer service.

Location: Remote

Contract Type: Permanent

Hours of Work: 37.5

Overview:

 

The Solutions Architect will provide field-based presales engagement on sales opportunities and bid proposals for a specific technology pillar.

They will be expected to engage with customers to understand their infrastructure along with their business operation model and will work with the customer in advising, architecting, planning and modelling future technology and operational designs that will transform their business.

They will own the technical designs and responses required for all selected bids or required proposals allocated to them.

They will be required to attend customer site to gather information, present designs and run workshops to better understand, inform and test customer requirements.

This is a customer facing role requiring flexibility to travel.