Field Care Supervisor

Location: Uckfield

Contract Type: Full-time

Closing Date: 31 December 2021

Salary: £19,000 per annum

Specific Hours: Various

Field Care Supervisor

We have a rare opportunity for a Field Care Supervisor to join the team within our well-established Home Care Company.

The role of the Field Care Supervisor will usually be office based for 2 days and the remaining days either office based or out in the field depending on the business or care service requirements.

Main responsibilities:

  • Accept, allocate and process new referrals for care and support promptly.
  • Process changes to clients care and support plans.
  • Make sure there is sufficient cover to deliver care and support on time.
  • Monitor the allocation of carers to maximise efficiency whilst supporting them using IT systems.
  • Work with the office team to maintain up to date electronic and handwritten records.
  • Work within the Care Team and other health and social care professionals to deliver high quality home care services and to make improvements where necessary.
  • To monitor work standards of care staff by undertaking spot checks, supervisions and observations.
  • Carry out client reviews on site and by phone.
  • Ensure all paperwork in the client’s files has been completed and client information recorded in line with company policies and procedures.
  • To report to the manager on any aspect of the client’s care, which in the view of the Care Supervisor warrants investigation or urgent action.
  • To assist within the office when required and cover holidays and sickness.

About you:

The following qualities are considered essential for the role of Field Care Supervisor.

  • At least 3 years’ experience working in the care industry.
  • A care qualification equivalent to NVQ Level 3 or higher.
  • Ability to demonstrate good communication skills both written and verbal.
  • Caring and sensitive to the needs of others.
  • Excellent working knowledge of the day to day requirements of domiciliary care work.
  • Able to work on your own and use your own initiative.

You must have the right to work in the UK, a full driving licence and the use of a car.

You will be required to undergo a full enhanced Disclosure and Barring Service check for this role.

The position is full time (40 hours per week), plus out-of-hours on-call responsibilities which are shared amongst the Care Co-ordination Team.

Apply now