Assistant Spa Manager - Experience (fixed-term)

Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.

Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.

ASSISTANT SPA MANAGER – EXPERIENCE | Circa £35,000 per annum 

Reporting to the Aqua Sana Forest Spa Operations Manager, you will play a key role in ensuring the smooth running of the department. You will be responsible for delivering excellent guest service and building standards, adhering to all health and safety guidelines as set out by the company.

In this role, you will lead a dedicated team, ensuring they feel motivated and valued to provide a fantastic service to our guests. You will also oversee the day-to-day management of spa facilities, achieving the highest standards of cleanliness and water quality. A key focus of this position will be ensuring compliance in all areas of plant room operations, training, health and safety, and technical operations.

HOURS OF WORK

This is a fixed-term role until 4th June 2026.

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

• Excellent verbal and written communication skills
• Strong organisational skills and attention to detail
• Excellent interpersonal skills and the ability to develop, support and challenge a team
• NPLQ Pool Lifeguard qualification and ISRM Pool Plant Operators Certificate
• Previous experience of working within a similar role or spa industry
• Experience of financial controls and people management
• Friendly, genuine and warm towards guests and colleagues
• Ability to prioritise and organise daily tasks
• Excellent time management skills

Desirable requirements:

• RLSS trainer / assessor for National Pool Lifeguard qualification
• Previous experience with spa / leisure booking system

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 6th May 2025 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.