Swimming Pool Assistant Manager

Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 10am to 9pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to Snorkel, Scuba Diving and Aqua jets.

SWIMMING POOL ASSISTANT MANAGER | Circa £33,900 per annum

We have an exciting opportunity to join the management team of our Subtropical Swimming Paradise. In conjunction with the Pool Manager, you will ensure the safety of all guests and the smooth running of the Subtropical Swimming Paradise facilities. You will also have responsibility for maintaining and driving the commercial management and the control of associated costs, including retail sales.

You will assist with the management of budgets for all resources including personnel, operational costs and revenue generation. You will support the Pool Manager in managing a team of 70+ Lifeguards and oversee the daily pool operation including pool activities, ensuring that water quality is maintained to both national and Center Parcs standards, liaising with technical services in relation to any technical breakdown issues. The highest level of cleanliness and building management standards must be consistently achieved.

You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 6.30am - 10.30pm and include 2 out of 4 weekends. 

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

• RLSS Pool Lifeguard / NARS Qualification
• Excellent communication skills
• Management experience within a similar environment
• Experience of managing a large team
• Customer service experience, with experience of managing standards and service delivery KPI’s
• First Aid Certificate
• Friendly, genuine and warm towards guests and colleagues

Desirable requirements:

• Leisure Management qualification
• Pool Plant Operators Certificate or experience
• RLSS Trainer Assessor

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 29th April 2025 at 12 Noon

Interviews to be held: Week commencing 28th April 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.