Advisor, National HR - Oldbury

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Purpose of the role:

To join a growing HR Department, take responsibility for supporting, advising and guiding employees, Managers and Partners on all aspects of people management in line with the Firm’s objectives.  To support the senior HR team and act as a trusted HR Advisor.

Responsibilities:

Key responsibilities include, but are not limited to:

• Build, nurture and maintain effective working relationships across the Firm.
• Offer advice to employees, Managers and Partners related to all aspects of people management.
• Manage various HR queries throughout the business.
• Support and update the senior team on all employee relation matters.
• Proactively deliver commercial HR solutions through our Firm wide processes, policies and procedures.
• Support the senior team in enhancing positive business performance.
• Monitor, review and update HR policies in line with current legislation.
• Successfully support on processes such as family friendly policies, welfare, flexible working and absence management.
• Update the HR database as appropriate.
• Coach and mentor junior members of the team.
• To work with all parts of the National People team to deliver the above and communicate initiatives/issues as appropriate.
• Deal with various HR queries throughout the business.
• Managing employee and Manager relationships, responding to any queries or problems that they have and managing their expectations.
• Drive the business performance in relation to the Firm’s objectives.

Technical skills, experience & knowledge:

• Support Managers through the Firm’s disciplinary and grievance process.
• Strong and sound knowledge of current legislation and proposed future changes.
• Advise the Partners and Managers on best practice around people matters.
• To manage day-to-day work in conjunction with colleagues, on strategic HR projects.
• To work with the National Recruitment team on known upcoming vacancies/resource issues.
• To work with the National People Development team on known training needs.
• Develop and support on all aspects of the Firm’s people related policies.
• Support the senior team on restructure, reorganisations and redundancies.
• Support the senior team on cultural change and manage change programmes.
• Previous experience in using HR database systems.
• Able to manage and utilise the full Microsoft package.
• Sound Judgement and problem-solving skills.
• Patience and the ability to remain calm in stressful situations.
• ability to work well under pressure, to juggle multiple tasks and to prioritise your workload.
• Strong organisational, planning and administration skills.
• The ability to motivate and manage staff.
• Professionalism and an overall positive attitude.
• Interpersonal skills to form effective working relationships with people at all levels in the organisation.
• Analytical skills for interpreting employment-related data.
• Integrity and approachability, as Managers and employees must feel able to discuss sensitive and confidential issues with you

Required Skills & Qualifications:

• Minimum of 4 years generalist HR experience at Advisor level or above.
• CIPD level 5, working towards level 7.
• Excellent interpersonal and communication skills.
• Able to make a persuasive, clear presentation of ideas both in writing and verbally, to influence others and gain acceptance; creating a positive impression on others.
• An ability to measure commercial risk ensuring that the correct decisions are made for the business in line with current legislation.
• An ability to promote the People department positively to the Firm.

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.