IT Operations Technician
Proposed interview date: Week commencing 15th September
Optimistic – Equity – Kindness – Innovation – Collaboration
Derby College Group is seeking a proactive and technically skilled IT Operations Technician to play a key role in maintaining and supporting our IT infrastructure and endpoint environment. This is an exciting opportunity to contribute to a dynamic educational institution, ensuring secure and efficient IT service delivery across the organisation.
The Opportunity
We’re looking for an IT Support Specialist to deliver day-to-day support for IT systems, endpoints, and user devices. You’ll monitor and maintain infrastructure including servers, networks, and cloud services, assist with software deployment, patching, and updates, and ensure endpoint protection and compliance with security standards. Responsibilities include troubleshooting hardware and software issues, managing Active Directory, Group Policy, and user accounts. You’ll collaborate on IT projects and upgrades, document procedures, contribute to IT policy development, and participate in audits while aligning with cyber security frameworks such as Cyber Essentials Plus.
For a full explanation of the roles and responsibilities, please click here.
About You
You’ll bring proven IT support experience in medium to large organisations, with strong knowledge of Windows environments, endpoint management, networking, and cloud platforms like Microsoft 365 and Azure. Skilled in troubleshooting and customer service, you work well independently and in teams. Ideally, you hold a degree in IT or Cyber Security, with experience in infrastructure monitoring, PowerShell scripting, and awareness of ITIL and compliance standards. At Derby College Group, you’ll join a forward-thinking IT team, enjoy professional development opportunities, and help drive innovation and excellence in education.
For a full explanation of the Person Specification, please click here.
The Benefits
- Salary of up to £38,189 per annum
- 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur)
- Membership of the Local Government Pension Scheme with a 20.5% employer contribution
- Discount at our Ofsted rated ‘Outstanding’ onsite Little Explorers Nursery
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
- Discounts on East Midlands Railway Annual Season Tickets
- Microsoft Office for FREE with 1TB of OneDrive cloud storage
- Discount on treatments at SENSI our onsite salon at the Roundhouse
- Flint Bishop Solicitors – free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
- Continuous development and progression opportunities
- Free eye tests with Specsavers
- Employee Assistance Programme
- Cycle to Work Scheme
Equity, Diversity and Inclusion
We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
If you have any questions about the recruitment process, reasonable adjustments, or about the role, please contact us at hrrecruitment@derby-college.ac.uk.
Safeguarding statement
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship
Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
