Production Manager

Function: Operations and Logistics

Location: Derby

Contract Type: Full Time Permanent

Salary: Competitive

Production Manager

WEEKLY HOURS:                              Full time

REPORTING TO:                               National Operations Manager

LOCATION:                                       KINGSWAY PARK CLOSE, DERBY



Banner Business Solutions (trading as Complete) is one of the UK’s largest business supplies and services company to both the public and private sectors. We provide, facilities & PPE, technology, furniture, printed goods, managed print services and office stationery, workwear and managed services. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver genuine business benefits that have a positive impact on our environment and communities.

We are seeking a proactive and talented Production Manager to join our dynamic team. Your role will be vital in effectively managing the process from prospect to implementation, and ensuring every aspect is covered, distributed and managed accordingly.


  1. To deliver an outstanding customer experience (Internal and external)
  2. Collect data, relevant documentation and other information to create specifications that demonstrate and detail how production will be implemented.
  3. Create a project plan and schedule that lists each task in the production schedule, taking full accountability for the task and the task's due date.
  4. Effectively interpret customer product briefs and requirements, identifying the specifications required and determining the most effective method of production as well as identifying appropriate internal solutions to be implemented.
  5. Planning the production schedule and activity for timely, on budget and safe production of quality products
  6. Quality assurance and standards.
  7. Asset management and maintenance, including full asset register and maintenance schedule and service agreements.
  8. Health and Safety for the department and people.
  9. Evaluation and continuous improvement of the production team
  10. Motivate, support, develop and cross train the production team.
  11. Arrange pre-production swatches and samples with the customer and raising SORD/PORD to reflect.
  12. Ownership of production supply chain, any invoice queries, and ensuring available stock management to commit to continuous production and minimise machine down time.
  13. To manage and maintain customer artwork files in a shared accessible facility
  14. Proactively manage artwork requests with in-house digitiser, logo visuals and conversion ensuring signed off completed artwork and DST file is stored in central file, appropriately dated and saved for generic extraction when required.
  15. Work with Specialists, to source backorder alternatives, to offer the customer and generic CS teams to reduce backorder lead times and values daily.
  16. Always ensure professional and effective conduct and customer (internal & external) management.
  17. Use internal and external software systems that benefit Complete but more importantly the customer.
  18. Oversee and continually improve the effective production, liaising with Sales, internal departments, the Customer and IT to ensure accounts are implemented in accordance with agreed processes.


KNOWLEDGE (Essential):

  • Workwear production processes
  • MS Office proficient – specifically Outlook, Word and Excel
  • Computer based sales and order process management tools
  • Project management techniques
  • Effective implementation processes

SKILLS (Essential):

  • Production related problem solving
  • Technical and analytical skills
  • Manufacturing proficiency
  • Excellent communication skills
  • Leadership
  • Attentive time management skills
  • Excellent attention to detail

EXPERIENCE (Essential):

  • Experience of managing change
  • Customer liaison experience
  • Production management
  • Quality control & H & S
  • Commercial decision making
  • Supplier liaison

QUALITIES (Essential):

  • Effective team player
  • Adaptable
  • Commercial awareness
  • Customer and quality focused
  • Personable
  • Self-motivated and flexible
  • Ability to work under pressure and meet numerous deadlines.
  • Professional and assertive


It is our people that make us successful and so we are committed to making evo an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion.  evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

evo are proud to be a ‘Disability Confident’ accredited employer.  We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

NOTEThe responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

Apply now