Senior Internal Account Manager

Job title: Senior Internal Account Manager (Corporate)

Reporting to: Internal Team Leader

Location: Newland House, Normanton (This is a full time, office based role)

Our Corporate Sales Team based in Normanton is looking for a Senior Internal Account Manager. The Senior Internal Account Manager will deliver a high-level of service to all potential and existing customers whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active telesales calls.

What will I be doing?

• Identifying new business opportunities at all times and prospect for new business everyday through outbound telesales activity
• Identifying opportunity to quote and send the same day
• Proactively increasing the product range sold into each customer
• Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
• Achieving an initial gross profit margin
• Achieving increased sales of an agreed percentage on existing customers
• Ensuring all computerised records are kept up to date
• Following and achieving weekly and monthly objectives
• Actively supporting all marketing campaigns/outbound promotions by maximising take up where possible
• Supporting the wider Corporate NDC team with the on-the-day queries
• Liaise with Team Manager and internal departments to proactively support the team in resolving customer queries and complaints via first contact resolution
• Communicating goals and deadlines to team members
• Creating a productive work environment for the team using trust and other appropriate strategies
• Assessing team performance and providing feedback to employees
• Assisting with training employees
• Assisting with the daily operation of the organisation
• Providing the team with information about recent developments, programmes and policy changes

What are we looking for?

• An individual who can work to deadlines and prioritise workload
• Knowledge of computer applications and other business-specific software
• A friendly, patient and a good listener
• A great communicator and team player
• Someone who can work in a fast-paced environment
• Someone who has attention to detail
• Enthusiasm, drive and motivation, and a passion for Sales.
• Able to lead by example and always remain confidential, with a duty to protect privileged information and to share entrusted information responsibly.
• Leadership skills
• Outstanding communication skills
• Interpersonal skills and ability to resolve issues
• Employee training experience

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making evo an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion.  Evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

evo are proud to be a ‘Disability Confident’ accredited employer.  We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.