Internal Sales Executive

Function: Sales

Location: Norwich

Contract Type: Full Time Permanent

Salary: Competitive

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Internal Sales Executive

Job Description – Internal Account Executive

 

 

Division:             Central Government     

                           

Reports To:        Internal Sales Team Manager- CG           

 

Based:                 Norwich                           

 

 

Company Overview

 

Banner is the UK’s largest business supplies and services company to both the public and private sectors. We provide facilities & PPE, technology, furniture, printed goods, managed print services and office stationery. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities.

 

Our close consultative approach, combined with an industry-leading logistical capability, enables us to reduce costs, minimise waste and offer an excellent customer experience. We always aim to be the partner that: Business Leaders trust, that Buyers recommend and that Employees value.

 

As part of the EVO Group, we are the UK’s no. 1 distributor in our sector with a stock holding in excess of £50m. We have over 350 fleet vehicles, making over 18,000 deliveries per day. We pick over 100,000 lines per day in our 650,0000 plus square feet of warehousing.

 

 

Role Specification

 

Role Objective:

 

The Internal Account Executive will manage an existing account portfolio, develop new business and maximise sales through pro-active telesales calls to the customer base. 

To deliver a high-level of service to all potential and existing customers whilst increasing sales, product lines, profitability and developing long-term business relationships.

 

Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).

 

 

Summary of Role Responsibilities:

 

  • Identifying new business opportunities at all times and prospect for new business everyday through outbound telesales activity
  • Rapidly turning around opportunities to quote and issue same day
  • Proactively increasing the product range sold into each customer base
  • Achieving an initial gross profit margin
  • Achieving increased sales of an agreed percentage on existing customers
  • Ensuring all computerised records are kept up to date
  • Following and achieving weekly and monthly objectives
  • Actively supporting all marketing campaigns/outbound promotions by maximising take up where possible

 

 

Person Specification

 

  • A passion for talking to customers and making outbound telephone calls
  • The ability to multitask, be organised, agree priorities and meet deadlines
  • The ability to adapt to change in a busy environment
  • Excellent verbal and written communication skills

 

Skills/Abilities

 

Essential

  • Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)

 

Desirable

  • Proficient in accurately pricing, maximising profitability whilst protecting GP%
  • 3 years’ experience in a similar role would be beneficial
  • Sound knowledge of customer base, customer needs and sales cycle an advantage
  • Excellent knowledge of product, competitor and dealer network desirable

 

Benefits

  • Competitive salary
  • Excellent commission structure
  • Company incentive days
  • Well-being Support
  • Cycle to work scheme

 

NOTE:       The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

WHAT DO WE DO?

Banner is the UK’s largest business supplies and services company to both the public and private sectors. We provide facilities & PPE, technology, furniture, printed goods, managed print services and office stationery. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities. Our close consultative approach, combined with an industry-leading logistical capability, enables us to reduce costs, minimise waste and offer an excellent customer experience. We always aim to be the partner that:

Business Leaders trust, that Buyers recommend and that Employees value.

As part of the EVO Group, we are the UK’s no. 1 distributor in our sector with a stock holding in excess of £50m. We have over 350 fleet vehicles, making over 18,000 deliveries per day. We pick over 100,000 lines per day in our 650,0000 plus square feet of warehousing.

OUR BENEFITS

We offer a competitive range of benefits, including free parking (subject to site availability), contributory pension plan, Employee Assistance Programme, retailer and lifestyle perks and discounts, paid charity support day, staff discounts, an opt-in medical plan and eyecare assistance. Our employees hard work can be rewarded through the EVO Honours reward programme and long service recognition schemes.  We support and encourage our employees training and development with access to a e-learning platform covering a wide range of topics and the opportunity to complete a fully funded Apprenticeship or Adult Learning courses (terms apply).

 

We also have a generous holiday package and a holiday purchasing scheme.  All our employees either get their Birthday off every year or a voucher in their birthday month, and in most areas of the business we close between Christmas and New Year!   

 

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making The EVO Group of companies an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion.  The EVO Group of companies expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

EVO Group are proud to be a ‘Disability Confident’ accredited employer.  We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

                                                                       

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