Helpdesk Advisor

Function: Customer Services

Location: Normanton

Contract Type: Full Time Permanent

Salary: 22,308

Helpdesk Advisor

Do you have a knack for finding the perfect product and negotiating a great price?

EVO Group, the UK's leading multi-channel distributor of business supplies and services, is looking for a talented Product Sourcing & Pricing Specialist to join our growing team.

What you'll do:

  • Source and price non-stocked items for our sales team and customers, ensuring profitable sales.
  • Collaborate with internal and external sales departments and suppliers to find the right products at the right price.
  • Become a product pro! Continuously develop your knowledge of the market and the products we offer.
  • Keep our systems squeaky clean! Ensure accurate data entry and maintain order on the SOP system.
  • Hit the ground running! Meet key performance indicators (KPIs) including conversion rates and turnaround times.
  • Become a supplier whisperer! Resolve product and supplier queries from both internal and external sources.

You're a great fit if you:

  • Mastermind Microsoft Office – Excel, Word, and PowerPoint
  • Sales savvy – You understand the ins and outs of the sales process.
  • Detail-oriented – Accuracy is your middle name.
  • Deadline whiz – You meet your goals on time, every time.
  • Communication champion – You have a friendly and professional phone manner.
  • Go-with-the-flow – A flexible approach is your superpower.

Bonus points if you:

  • Relationship builder extraordinaire – You connect with sales teams, product managers, and suppliers with ease.
  • Information seeker – You're proactive in finding the answers you need.
  • Systems whiz – You make the most of our organizational tools.
  • Company cheerleader – You believe in what we do and promote our services with passion.
  • Go-getter – You see things through, ask for help when needed, and consistently deliver results.

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making evo an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion.  evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

evo are proud to be a ‘Disability Confident’ accredited employer.  We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

Do you have a knack for finding the perfect product and negotiating a great price?

EVO Group, the UK's leading multi-channel distributor of business supplies and services, is looking for a talented Product Sourcing & Pricing Specialist to join our growing team.

What you'll do:

  • Source and price non-stocked items for our sales team and customers, ensuring profitable sales.
  • Collaborate with internal and external sales departments and suppliers to find the right products at the right price.
  • Become a product pro! Continuously develop your knowledge of the market and the products we offer.
  • Keep our systems squeaky clean! Ensure accurate data entry and maintain order on the SOP system.
  • Hit the ground running! Meet key performance indicators (KPIs) including conversion rates and turnaround times.
  • Become a supplier whisperer! Resolve product and supplier queries from both internal and external sources.

You're a great fit if you:

  • Mastermind Microsoft Office – Excel, Word, and PowerPoint
  • Sales savvy – You understand the ins and outs of the sales process.
  • Detail-oriented – Accuracy is your middle name.
  • Deadline whiz – You meet your goals on time, every time.
  • Communication champion – You have a friendly and professional phone manner.
  • Go-with-the-flow – A flexible approach is your superpower.

Bonus points if you:

  • Relationship builder extraordinaire – You connect with sales teams, product managers, and suppliers with ease.
  • Information seeker – You're proactive in finding the answers you need.
  • Systems whiz – You make the most of our organizational tools.
  • Company cheerleader – You believe in what we do and promote our services with passion.
  • Go-getter – You see things through, ask for help when needed, and consistently deliver results.

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making evo an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion.  evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

evo are proud to be a ‘Disability Confident’ accredited employer.  We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

Apply now