Field Service Engineer

Make Your Mark on a Growing Team - We are looking for a Field Service Engineer at Banner Business Solutions.

Do you thrive in a fast-paced environment, solving problems and exceeding expectations? Are you passionate about technology and helping businesses run smoothly? If so, we have an exciting opportunity for you at Banner Business Solutions, one of the UK's leading providers of business supplies and services.

We're seeking a talented Field Service Engineer to join our growing team. You'll be directly impacting our customers' success by installing and maintaining their IT equipment, ensuring their operations run seamlessly.

Here's what you'll be doing:

• Become a customer champion: Travel to various client sites, replacing and swapping out retail IT devices, all while providing exceptional service and building positive relationships.
• Tech hero: Leverage your expertise in Canon, HP, Lexmark, UTAX, and Toshiba devices to tackle any technical challenge with confidence.
• Team player: Collaborate with colleagues in the field and at head office to ensure quality standards are always met.
• Lifelong learner: Continuously expand your knowledge through training and certification programs, staying ahead of the curve in the ever-evolving tech landscape.

To be successful, you'll need:

• A passion for technology and problem-solving: You get a kick out of figuring things out and making them work better.
• Customer focus: You understand that happy customers are the foundation of success, and you go the extra mile to ensure their satisfaction.
• Field service experience: You're comfortable working independently and adapting to different environments.
• Strong communication skills: You can clearly explain technical concepts to both technical and non-technical audiences.
• A "can-do" attitude: You're a positive and proactive team player who embraces challenges with a smile.

What we offer:

• Be part of a supportive and inclusive team: We value diversity and believe in creating a workplace where everyone feels empowered to contribute their best.
• Continuous learning and development: We invest in your growth, providing opportunities to hone your skills and advance your career.
• Competitive salary and benefits package: We recognize your talent and reward your contributions.
• Make a real impact: You'll play a vital role in keeping our customers' businesses running smoothly.

 The work is based on the customers sites and involves driving to various sites daily to perform the replacement and swap out of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends, but gives you a happy work life balance! 

Typically calls will be scheduled in office hours. 
A clean driving licence is essential for this role as it does require significant driving.

Ready to make a difference? Apply and tell us why you'd be a perfect fit for our team!

We can't wait to hear from you!