Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a Sales Trainer to join our team in Alcester.

The Sales Trainer will be instrumental in supporting our sales teams by developing and delivering effective training programs. The role comes with the responsibility to aid with the coaching and development of our sales teams, working with sales leaders on establishing and closing gaps and networking across the organisation to ensure the sales approach is aligned to the goals of the business.

This role is perfect for an experienced sales trainer who is looking to make a meaningful impact in a newly created position.

Main Responsibilities

• Training Program Development: Design, develop, and update comprehensive sales training programs that cover product knowledge, sales techniques, objection handling, and other relevant topics.
• Sales Process Improvement: Assess the effectiveness of existing sales processes and identify areas for improvement. Work closely with sales managers to implement strategies that enhance the efficiency and effectiveness of the sales team.
• Delivery of Training: Conduct engaging and interactive training sessions for new hires and existing sales team members. Utilise various training methodologies, including classroom training, workshops, role-playing, and e-learning, to ensure effective knowledge transfer
• Performance Evaluation - Implement metrics and key performance indicators (KPIs) to measure the success of training programs.
• Content Management: Keep training materials up to date with the latest product information, market trends, and sales strategies.
• Collaboration: Work collaboratively with cross-functional teams, including sales management, marketing, and operations, to ensure alignment between training programs and organisational goals.

About You

The successful candidate for this role will need to have proven experience in sales training or similar role. You will have experience in training needs analysis and developing learning interventions. You will have had experience engaging with stakeholders across a business to drive engagement and effect change.

Alongside this experience you will also need analytical skills to assess training program effectiveness and make data-driven improvements. Ability to motivate and inspire individuals to achieve their best performance, along with excellent communication and presentation skills.

Benefits

• Career progression opportunities
• Hybrid working, along with travelling out in the field
• Car allowance
• 23 days annual leave + bank holidays
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Refer a friend scheme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.