Registered Care Manager

Registered Care Manager – Sutton Coldfield

Up to £42,000 + Potential bonus up to £10,000 | Full Time | Permanent

Location: Sutton Coldfield, Birmingham

About the Role

Helping Hands Home Care is looking for an experienced and motivated Registered Care Manager to lead one of our established branches through its next stage of development.

This is a fantastic opportunity for a confident leader who wants the stability of an existing service, combined with the autonomy to improve, grow and shape its future direction. You’ll take ownership of day-to-day operations, compliance, team leadership and commercial performance, supported by a strong regional and national network.

Since 1989, Helping Hands has supported people across England and Wales to live independently at home. With over 150 branches nationwide, we combine a trusted brand with a genuine people-first culture.

Why this role is exceptional

• Salary up to £42,000 per year
• Performance bonus up to £10,000
• 25 days annual leave (rising to 27 with service)
• Blue Light Card – retail & lifestyle discounts
• Employee Assistance Programme & wellbeing support
• Funded qualifications and leadership development
• Refer-a-friend scheme
• Annual salary review
• Clear progression opportunities within a growing organisation

What You’ll Be Doing

• Lead and manage the day-to-day running of the branch
• Hold CQC / CIW registration and ensure ongoing compliance
• Recruit, develop and motivate a high-performing care team
• Drive business growth and increase care hours
• Monitor quality, care delivery and customer satisfaction
• Manage performance, budgets and operational KPIs
• Build strong relationships with customers, families and healthcare professionals
• Embed a positive, values-driven culture

What We’re Looking For

• Proven management experience in a regulated sector (care, healthcare, housing, education or similar)
• Experience or understanding of CQC standards (desirable but not essential)
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
• Strong people management and organisational skills
• Full UK driving licence and access to your own vehicle
• A passion for high-quality, person-centred care

We welcome applications from leaders in other regulated industries who have strong compliance and people management experience.

Why Helping Hands?

This role offers the feel of running your own care service, with the backing and stability of a national organisation. You’ll have the freedom to make real decisions, supported by experienced operational and quality teams who want to see you succeed.

If you’re ready to lead an established branch and take it to the next level, we’d love to hear from you.

Apply today and make your mark with Helping Hands Home Care.

Helping Hands is committed to building a diverse and inclusive workplace. All applications are treated fairly in line with our Equality & Diversity Policy.