Court of Protection Advisor

Your Future At Higgs

Job title

Court of Protection Advisor 

Career Stage

Level 2

Department

Private Client – Court of Protection

Our Purpose

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

Our Commitment to Our People

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Our Core Values

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

Role Purpose

As a Court of Protection Advisor, you will work within the Court of Protection team in the Private Client Department, supporting the management of financial and personal affairs for individuals who lack capacity to make decisions for themselves.

The role involves providing organised and compassionate support across a range of Court of Protection matters. You will work closely with colleagues, clients, families and external stakeholders to help ensure matters are progressed sensitively, efficiently and in line with legal and regulatory requirements, often in circumstances involving vulnerable individuals.

We welcome applications from candidates with a range of relevant experience. This may include experience gained in legal support roles or in client focused environments such as financial services, health, social care, local authority or advisory settings. Prior Court of Protection experience is welcome but not essential, and full training and ongoing support will be provided.

Key Responsibilities

Client and Stakeholder Support

• Liaise with vulnerable clients, family members and other third parties with sensitivity and professionalism.
• Handle client enquiries and manage equipment orders as required.

Court of Protection and Case Administration

• Prepare court applications and related documents for the Court of Protection.
• Draft and submit annual reports to the Office of the Public Guardian.
• Compile court bundles for hearings and communicate confidently with parties involved in proceedings.

Financial and Record Management

• Process client invoices and arrange payment following approval.
• Monitor cash balances in client and deputyship accounts.
• Track income and expenditure for deputyship clients.
• Keep accurate records of files, payments, decisions and court orders.
• Prepare files for external costs review, ensuring file notes align with financial data.

Team and Process Support

• Support the team in developing and improving systems for the administration of complex deputyships.
• Provide day-to-day supervision and oversight of administrative processes and systems, ensuring consistency and compliance.

Person Specification

The criteria below will be assessed via application (A), interview (I), Test (T), or multiple (A/I/T).

Essential Criteria

• Communicates clearly and professionally, adapting style to suit the recipient and purpose. (A/I)
• Owns deadlines and workload with calm assertiveness and drives solutions with resilience and positivity. (A/I)
• Shows a positive and flexible approach to teamwork, contributing to shared goals. (A/I)
• Demonstrates a commitment to delivering high-quality services that meets the needs of stakeholders and upholds the firm’s policy, procedures and standards (A/I)
• Understands how their work supports the team and contributes to the firm’s wider objectives. (A/I)
• Shows a clear understanding of financial hygiene and contributes to achieving team and individual performance goals. (A/I)

Desirable Criteria

• Knowledge of the Mental Capacity Act 2005 and Court of Protection Rules is desirable but other relevant experience will be considered.
• Experience working in a legal environment and/or with vulnerable clients.
• Experience of supervising or overseeing work to ensure accuracy and consistency within agreed processes.

Technical Knowledge

• Proficient in using Microsoft 365 applications to organise tasks, manage time effectively and support collaborative working (essential). (A/I)
• Uses resources and new technologies effectively. (essential) (A/I)

What We Offer You

We offer more than just a job. Our benefits reflect our commitment to your development, wellbeing and work-life balance. Click here to discover more.

Higgs offers hybrid working wherever possible. Our Higgs’ Best FIT (flexible, inclusive, together) principles are designed to ensure that people can complete their best work from the most appropriate location. If you are looking to work flexibly then let us know and we will do what we can to accommodate your request.

We also encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.

Equal Opportunities

Higgs LLP is proud to be a signatory of The Law Society’s Diversity, Inclusion Charter and a Disability Confident Committed Employer. These commitments reflect our dedication to building a workplace that is inclusive, accessible, and welcoming to all. We actively encourage applications from individuals of all backgrounds, experiences, and identities.

As part of our Disability Confident commitment, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role and choose to opt into the Disability Confident Interview Scheme.

We are also committed to ensuring that all applicants can fully participate in the recruitment process. If you require any reasonable adjustments, please let us know by contacting us at recruitment@higgsllp.co.uk

We recognise that inclusion is an ongoing journey, and we regularly review and publish our diversity data, which can be accessed here.

People Driven. Legal Excellence.