Business Analyst

Job title

Business Analyst

Department

IT

Our Purpose

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

Our Commitment to Our People

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Our Core Values

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

Role Purpose

We are seeking a skilled and proactive Business Analyst to join Higgs LLP.  The successful candidate will work closely with our IT Director to deliver internal consultancy projects on behalf of the firm's Strategy Board.

Key Responsibilities

• Collaborate with the IT Director to identify and analyse areas within the firm's legal services that could benefit from technological innovations and procedural optimisations.
• Develop and present detailed project plans to the Strategy Board, outlining objectives, scope, timelines, and resource requirements.
• Conduct thorough research and analysis to support project proposals and recommendations.
• Implement and oversee project initiatives, ensuring adherence to agreed procedures and timelines.
• Monitor project progress and provide regular updates to the IT Director.
• Work with the firm’s Developers, Infrastructure team and Operations Manager to design, configure and implement systems and tools as required.
• Work with the firm’s training team to facilitate workshops and training sessions for staff to ensure smooth adoption of new technologies and processes.
• Evaluate and report on the successes of implemented projects and document successes to inform changes and adjustments for future initiatives.

Person Specification

• Experience as a Business Analyst, within legal or professional services.
• Proven success in delivering internal consultancy projects.
• Experience working with cross functional teams and managing stakeholders.
• Strong analytical and problem solving skills.
• Excellent communication and interpersonal abilities.
• Strong organisational skills; able to manage multiple projects.
• Demonstrable experience of business process optimisation and technology.
• Demonstrable accountability for delivering results and successful outcomes.

Technical Knowledge

• Proficient in project management methodologies and tools.
• Experience in AI and process automation tools.

What You Need to Know

Higgs offers hybrid working wherever possible. Our Higgs’ Best FIT (flexible, inclusive, together) principles are designed to ensure that people can complete their best work from the most appropriate location. If you are looking to work flexibly then let us know and we will do what we can to accommodate your request.

We encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.

Equal Opportunities

As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs are committed to developing a diverse business by engaging with the widest pool of talent. We recognise this is an ongoing journey and regularly monitor our figures which can be viewed here.

People Driven. Legal Excellence.