Systems Training Team Leader | Raunds

Howdens is looking for a Systems Training Team Leader to join our talented Learning & Development team. In this vital field-based role, you’ll lead a dedicated team of Systems Trainers who play a key part in ensuring our depot teams across the UK and ROI can use core business systems confidently and effectively. From onboarding new starters to delivering large scale system rollouts, your leadership will ensure training is consistent, engaging, and aligned with our business goals.

If you're a people-focused leader with a background in training delivery, a strong understanding of systems, and a passion for coaching others, this is a fantastic opportunity to make a lasting impact across our growing network.

Location | Field-based (UK-wide travel required)

Contract | Full-time | Permanent

What will you be doing as a Systems Training Team Leader:

• Managing, coaching, and developing a team of five Systems Trainers to ensure high-quality, consistent training delivery
• Acting as the main point of contact for the team, supporting day-to-day planning, delivery, and issue resolution
• Coordinating the scheduling and deployment of training across Trade regions for both new starter onboarding and systems rollouts
• Working with SMEs, L&D, and Trade stakeholders to ensure training is aligned to evolving business needs
• Monitoring the quality and effectiveness of training delivery, providing feedback and support as needed
• Ensuring all learning materials are accurate, up to date, and effectively utilised
• Supporting the delivery of training directly when required
• Managing team travel, capacity, and utilisation across multiple regions
• Tracking key metrics, reporting on performance, and driving continuous improvement

What do you need to qualify for the Systems Training Team Leader role:

Essential:

• Experience delivering systems or technical training
• Proven leadership or team management experience
• Confident delivering both face-to-face and virtual sessions
• Ability to explain systems in a clear, simple, and engaging way
• Strong planning, scheduling, and coordination skills
• Excellent interpersonal, coaching, and communication abilities
• Organised, adaptable, and responsive to changing business needs
• Proficiency with Microsoft Office tools

Desirable:

• Experience in a trade, retail, or depot-based environment
• Familiarity with systems such as K8, CAD, Livestock, Account Management, or ROP
• Experience coordinating training rollouts across multiple locations

What can we offer you as a Systems Training Team Leader:

• Competitive Salary + Bonus
• Company Car
• Pension Plan with a maximum company contribution of 12%
• 25 days holiday + bank holidays 
• Staff discount
• Ongoing support and development
• Friendly and supportive environment offering exceptional reward and recognition

About Us:

Howdens Joinery is the UK’s number one trade kitchen supplier, providing thousands of products across kitchens, joinery, and hardware.  We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.2 billion sales made last year.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment.  That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named as one of the 10 Best Big Companies to Work For.

How to Apply:

We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Systems Training Team Leader, then we are keen to hear from you.

You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.

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