Kitchen Sales Designer

Working within an established team of sales designers in our Northampton (St James) Depot

Job Description:  

Sales 
• To provide the customer with enough choice, advice and aftersales to leave a lasting impression of the Depot 
• To achieve and exceed individual and Depot targets 
• To negotiate prices ensuring you are maintaining growth on your margin  
• Manage and maintain your own lead bank, keeping it updated and staying in contact with the customer 
• To provide potential and existing customers with the highest level of service 
• To assist with any other reasonable request in order to fulfil the requirements of the business and smooth 
operation of the depot 

Design 
• To plan and design inspirational kitchens using the Company’s range of products 
• You will be required to visit sites to measure and evaluate the customer’s needs 
• To effectively communicate with builders and the end user, amending plans as required 
• An essential part of this role is using your product knowledge confidently, to ensure that you deal with 
customer enquiries before, during and after sales 
• Ensure compliance with Health & Safety Regulations whilst in the depot and while on site visits 
This is not intended to be an exhaustive list of responsibilities, but outlines the main points of the role. 

Key Performance Indicators 
• Positive customer feedback and progress through 1-2-1 reviews  
• Sales revenue generated from kitchen plans 
• Targets met or exceeded 

Key Challenges  
• Build and maintain relationships with customers and fellow team members, while working towards your 
individual targets 
• Constantly reviewing the new products and staying commercially aware demonstrating credible product 
knowledge 
• Manage your lead bank to reach its full potential, providing excellent customer service and staying in contact 
with the customer during the process 
• Effectively influencing the customer and making persuasive recommendations on how to proceed with their 
kitchen design needs and closing the sale 
• Maintaining a high calibre of work at all times, whilst staying organised and motivated in a positive manner. 

Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast-paced sales environment. We’re looking for commercially minded individuals who can build strong relationships, influence buying decisions and exceed sales targets.

We can offer you a successful career as a Kitchen Sales Designer, and you don’t need previous design experience. We’ll provide you with comprehensive design and sales training to create exceptional kitchens for our trade customers and their clients.

What we can offer you:

• Competitive salary, brilliant bonuses and outstanding depot incentives
• Full CAD, product and sales training via our Ready to Trade Programme
• Competitive Pension Plan up to 12% company contribution
• Up to 32 days annual leave per year including bank holidays, rising with service
• Generous staff discount on Howdens products
• Buy‑as‑you‑earn share scheme
• 40 hour working week working every other Saturday morning.
• No Sunday or Bank Holiday working
• Career progression opportunities into sales management roles
• Virtual GP access and wellbeing support for you and your family

What we are looking for:

• Results driven with experience of reaching sales targets and KPI
• Ability to build trusted relationships with our trade customers and their client
• Excellent communication skills, able to convey your ideas clearly and effectively
• Full UK Driving license with access to your own vehicle for home visits
• Strong attention to detail and an eye for design
• CAD skills are preferred, but not essential as you will receive training

What you will be doing:

• Driving sales performance and profit by achieving your depot targets
• Building strong customer relationships through professional design support
• Delivering exceptional customer service throughout the project
• Conducting home visits to measure, assess and understand your client’s needs
• Negotiating prices confidently while protecting margin and design integrity
• Planning and creating inspirational and practical designs utilising your strong product knowledge to advise customers and resolve queries throughout the process

About Us:

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 950 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.4 billion turnover.

How to apply:

If Howdens sounds like the kind of place where you can build and develop your career as a Kitchen Sales Designer, then we are keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.

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