Manufacturing Systems Analyst

Howdens have a new opportunity for a Manufacturing Systems Analyst to provide expert knowledge of manufacturing hardware, control systems and processes, translating requirements into enterprise solutions and processes improvements; whilst maintaining exceptional levels of systems availability and support.

This is a full time permanent opportunity based onsite 5 days per week from our Runcorn office which is also going through an exciting £100 million factory and warehouse expansion where we will see the site’s size increase by 40%, making it one of the largest cabinet production lines in the world.

What you’ll be doing

• 1st line support of all production control manufacturing Systems and line control OT hardware with co-ordination and ownership of issue through to completion
• Diagnose, troubleshoot, and resolve OT hardware issues, including the installation of replacement components.
• Ensure robust line control OT assets support processes are in place including backups processes and spares
• Help IT teams to deliver successful installation of new assets in line with Engineering project time line.
• Analysis of business requirements and creation of functional specifications; documenting all potential opportunities.
• Work with all internal teams and 3rd party OEM’s in the delivery of support and proactive maintenance, protection and disaster recovery of existing assets.
• Key business contact and subject matter expert for operational manufacturing processes.
• Ensure all work is carried out in line with Howdens’ project methodology.
• Provide out of hours support on a weekly Rota and ensure faults are fixed within system SLA.
• Documentation of processes and systems and hardware i.e. User guides, Disaster recovery documents etc..
• Work closely with continuous improvement and operational teams to R&D potential improvement activities / processes.

What we need from you

• 3 Years or more experience within an IT role, ideally within a manufacturing environment.
• Experienced in troubleshooting and fault fixing OT hardware issues along with the installation and support of new devices.
• Familiar with basic network concepts and different communication protocols
• Good manufacturing process understanding
• Good analytical skills with the ability to translate business requirements into functional specifications.
• Good knowledge and understanding of supply systems.
• Good IT skills Operating systems knowledge, basic database and file manipulation skills.
• Successfully demonstrate delivery of small / medium IT Projects.
• Communicate effectively to colleagues at different levels
• Ability to be join an oncall rota (1 in 5)

What we can offer you

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens:

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware.  We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals.  Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. 

As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

How to apply

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you.  

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you

#LI-HG1