Employee Relations Specialist

We are looking for an Employee Relations Specialist to support our Trade Depot network.  In this ER role, you will play a key role working as part of a team of experienced ER professionals who are passionate about delivering a high-quality ER service. This role is based at our Croxley site in Hertfordshire four days a week with one day working from home.

What will I be doing as an ER Specialist?

• Delivering an efficient Employee Relations Advisory service through excellent standards of customer service and constructive, supportive, and accurate employment advice.
• Advising managers in relation to policy, HR best practice and legislation and managing a portfolio of around 30 cases at any one time, which includes the full spectrum of ER-related matters, inclusive of complex employment law challenges.
• Partnering with managers through coaching and mentoring and assessing risk to provide options to stakeholders so that they can make an informed decision by understanding the risk and wider implications of decisions.
• Responding to employee queries and concerns.
• Supporting the senior management team in the preparation of case documentation and employment tribunal reports and case files.
• Contributing towards and delivering managerial ER workshops to broaden understanding of best practice and risk within performance management.
• Building and maintaining familiarity with HR Legislation and our policies and procedures and assisting with policy and process reviews.
• Effectively using the HR information system and Microsoft Office programs to input and update data.
• Ensuring that HR correspondence is completed in line with our SLAs and meets customer and business requirements.

What do I need to qualify for this ER Specialist role?

• Currently operating as an ER or HR Advisor or possess experience in the full spectrum of ER related matters.
• Able to demonstrate credible ER knowledge covering all elements of the employee life cycle.
• You will have achieved or working towards a level 3 to 5 (or equivalent) CIPD.
• Strong customer service skills and the ability to deliver constructive, supportive, and accurate employment advice.
• Understanding of employment law legislation and its application in a commercial environment to help managers accurately assess risk when making decisions
• Organised and able to prioritise workload.
• Able to build effective working relationships with managers.

What we can offer you as an ER Specialist

• Grade 6
• Competitive salary and company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

How to apply

Good luck with your application.  Before you apply, please speak to your manager, so that they are aware of your interest in this role.  You will also need to attach a CV as part of your application.  Please take note that this advert is a summary of the main duties and responsibilities and may be subject to change.  If you have any questions or need further support or information, please contact the recruitment team.