Employee Relations Advisor

Location: Croxley Green, Watford

Hours: 37.5

Division: Trade

Contract Type: Permanent

Closing Date: 29 August 2025

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Employee Relations Advisor

We are looking for an Employee Relations Advisor to support our Trade Depot network by managing a portfolio of ER cases.  In this role, you will play a key role working as part of a team of experienced ER professionals who are passionate about delivering a high-quality ER service.

The HR Shared Services team work from home once a week and spend the other four days in the office.   

What are my responsibilities as an ER Advisor?

  • Partner with managers through coaching and mentoring to ensure that casework is resolved in a professional manner, in line with policy timescales. Advisory options are presented to our managers in a way that they can use advice to make their own commercial decisions as well as understand the risk and wider implications.
  • Respond to employee queries and concerns without undermining line manager relationship and escalating concerns appropriately.
  • Responsible for the preparation of case documentation as necessary, ensuring the investigation/hearing manager is ultimately the owner of the final documentation.
  • Work closely with managers in order to develop an understanding of the business and to establish a professional working relationship with managers and colleagues at all levels.

What do I need to qualify for this ER Advisor role?

  • Experience managing a portfolio of ER cases, ideally within a shared services environment
  • Good knowledge of employment law/employee relations issues through working within an HR team.
  • Ability to understand the crux of the situation and quickly gain trust.
  • Building solid working relationships and effectively communicate at any level.
  • Ability to respond to changing demands and priorities.

There is a continuous demand from the business for ER support and the pace at which the business operates means a quick and commercially focused response is required by the role, therefore credibility and the ability to influence are essential.

What we can offer you as an ER Advisor?

  • Grade 7
  • Competitive salary and company bonus
  • Excellent pension scheme (company contribution of up to 12%)
  • 25 days holiday + bank holidays
  • Staff Discount
  • Employee Assistance Programme
  • Exceptional Reward and Recognition events

How to apply

Good luck with your application.  Before you apply, please speak to your manager, so that they are aware of your interest in this role.  You will also need to attach a CV as part of your application.  Please take note that this advert is a summary of the main duties and responsibilities and may be subject to change.  If you have any questions or need further support or information, please contact the recruitment team.

Apply now