Learning Administrator - Newark Buttermarket

Hours: 37 Hours Per Week

Term: Fixed until 31^st July 2027 (to cover maternity leave)

Interview Date: 9th June 2026

Closing Date: 26th May 2026

Salary: Grade 3 (£25,948 - £26,402 FTE)

**Once you have submitted your application, please email recruitment@inspireculture.org.uk with your name, vacancy title and application reference so that we can check that your application has been received**

Inspire Learning is keen to recruit a pro-active and self-motivated Administrator to work in our busy office to provide support for Adult Education provision based at Newark Buttermarket.

The administrator will also ensure the centre is operating effectively and that all visitors/contractors etc are greeted and assisted as appropriate.

The role requires someone that can work as part of a busy team, be IT literate, good communication skills and have relevant business support experience or qualifications.

You will work Monday to Friday, and be based at Newark Buttermarket.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.  As such, this post will be subject to an enhanced Disclosure and Barring Service check.

Inspire is committed to applying its Equality Policy at all stages of recruitment and selection. The selection process will be carried out without regard to disability, gender, gender reassignment, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, pregnancy and maternity or trade union membership.

For more information, please contact Sandra Dickinson on 0115 804 4230 or e-mail sandra.dickinson@inspireculture.org.uk

Job Description

Job Title: Learning Administrator

Grade 3

Job Purpose

To provide a wide range of clerical, administrative and financial support functions for Inspire Learning’s operational delivery.

Key Responsibilities

1. To work to defined business standards and processes; performing a wide range of administrative tasks with due regard to confidentiality and safeguarding.
2. To provide advice and guidance to customers, business partners and others on business processes and operational service issues, as appropriate.
3. To support delivery staff by carrying out tasks associated with the delivery of the learning service.
4. To create, manage and manipulate information whether relating to finance, staffing information, customers, any other service requirement, or eligibility criteria.
5. Develop basic systems and processes to meet operational needs and to ensure the high quality of information held.
6. To undertake a range of financial administrative processes (exclusive to Inspire Learning), including processing orders, resolving issues, budget monitoring, reconciling accounts and handling cash.
7. Responsible for the organisation of meetings and events including booking venues, issuing invitations and papers and taking minutes.
8. Undertake reception duties, meet and greet visitors, provide direction and give advice and guidance to basic enquiries.
9. The post holder will work in accordance with all Inspire policies and procedures, Inspire Brand guidelines, Nottinghamshire County Council (NCC) contractual requirements, and professional best practice.
   
   

Education and Knowledge Required for the role

1. Good literacy and numeracy skills
2. Good knowledge of IT including word processing and spreadsheets
   
   

Skills and Experience

1. Experience of providing business support in a busy environment
2. Experience of data input and data management ensuring accuracy and where appropriate confidentiality
3. Significant experience and competence using IT and common business support packages including word processing and spreadsheets
4. Experience of note and minute taking
5. Experience of providing information to the public or customers using good communication skills
6. Experience of using defined business processes and giving guidance on them to colleagues

Role Dimensions

1. Work across the delivery area (i.e. Nottinghamshire) undertaking work from the office and from home where appropriate, in agreement with the Operations Manager.

Inspire Competencies

Customer Service (Competency Level 3)

1. Demonstrates effective customer service skills – in person, online or on the phone - identifies and satisfies customer needs, adjusting their style with a friendly and professional approach as appropriate for the customer
2. Responds positively to customer concerns, acts to resolve or reassure customers as needed, agrees solutions with the customer or hands over to an appropriate colleague

Deliver the service offer (Competency Level 2)

1. Advises and promotes the Inspire Service Offer to customers – to meet their immediate needs and other services that could be of interest or benefit them
2. Embraces any changes to the offer and any associated changes to processes or working practices positively

Communicating well (Competency Level 2)

1. Communicates effectively in person, one-to-one, and in writing respectfully and in a style appropriate to the person and situation
2. Communicates effectively in a meeting or other group situation, respectfully and in a style appropriate to the group and situation with a solutions/can do approach

Working together (Competency Level 2)

1. Adopts a friendly, helpful, supportive and respectful manner when working with others
2. Acts in a way that shows they are trustworthy, reliable and transparent in their dealings with others

Leading the way (Competency Level 1)

1. Incorporate the spirit of Inspire’s mission, vision and values in the work they do with customers, colleagues and stakeholders

Working efficiently and cost effectively (Competency Level 3)

1. Uses Inspire resources and their time effectively to meet service demand, objectives and/or targets
2. Plans ahead, making best use if time and resources available to achieve service delivery, maximising the use of technology available, minimising unnecessary travel or waste, prioritising work and working within spending limits
3. Resolves competing or conflicting demand for resources and time effectively to meet the needs of themselves, colleagues and customers

Skills and qualifications (Competency Level 2)

1. GCSE (Grades D-G) or Level 1 Diploma (Foundation)

• • Including: Good verbal communication skills – willing to or working towards Level 2 English and Maths

1. GCSE (Grades A-C) Inc. English and Maths or Level 2 Diploma (1st Diploma)

• • Including: Demonstrable IT Skills (Inspire Recruitment Activity/test)
  • Use of Internet – information searching
  • Microsoft Office – Basic Skills
  • Good verbal and written communication skills

**Once you have submitted your application, please email recruitment@inspireculture.org.uk with your name, vacancy title and application reference so that we can check that your application has been received**