Administrative Assistant / Receptionist (Birmingham)
Administrative Assistant / Receptionist
Salary: £22,000
Location: JTL Birmingham Training Centre
Working hours: Monday – Friday, 8am - 4pm
Job Purpose:
To provide effective administration and reception support in the training centre.
Key Responsibilities and Accountabilities:
- To provide general administration support for the Centre and staff as required.
- Respond to all incoming telephone calls, ensuring that these are answered promptly and dealt with effectively.
- Receive all visitors to the centre, ensuring that their requirements are effectively met and creating a favourable first impression.
- Maintain a safe and secure Centre environment and comply with all necessary policies.
- Deal with incoming and outgoing post as delegated by the Centre Manager.
- Assist with the booking arrangements for workshops, classrooms, meeting rooms and AM2 centre.
- Assist with the collation and updating of the Centre diaries.
- Assist with the administration of the centre stationery and stock.
- Open up and close the Centre from time to time as delegated.
- Actively engages in other such duties, under the discretion of the Centre Manager /Centre Administrator as and when necessary.
- Carry out exam invigilation duties as required and requested by the Line Manager
- Maintain a clean and tidy centre, and ensure waste is disposed of in a timely manner.
- Create Purchase orders and upload to the central purchasing system as required and requested by the Line Manager.
- Set up meeting rooms for events and activities as required and return to normal operating layout afterwards.
- Ensure the safeguarding policies and procedures are adhered to and followed by everyone visiting the centre.
Person Specification
Essential Requirements
- GCSE, Maths and English, A-C or equivalent
- Good IT skills
- Good organisational skills
- Good telephone manner
- Good communication skills
- Good interpersonal and customer facing skills
Desirable:
- Administration experience
An Enhanced DBS disclosure will be required
0800 085 2308