IT Helpdesk Team Leader (Internal Only)
IT Helpdesk Team Leader (Internal Only) - Apply Now! ⏰
Be ready...to make a difference
Job title
IT Helpdesk Team Leader (Internal Only)
Job reference
CS1396P
Date posted
11/11/2025
Application closing date
18/11/2025
Location
Lincoln
Salary
CSS Scale 8 i.e. £33,091 - £35,452 per annum
Contractual hours
37.5 hours per week
Interview Date
21 November 2025
We are excited to announce an incredible opportunity for an IT Helpdesk Team Leader! In this pivotal role, you will lead the IT Helpdesk and Support functions, ensuring that IT incidents are efficiently prioritised and seamlessly escalated to the appropriate sub-teams. Your leadership will drive the effective resolution of issues while addressing their underlying causes, ultimately enhancing our overall IT support quality. Join us in making a significant impact in our organisation!
Excited about this opportunity? Please view the Job Description and Person Specification to find out more about this exciting opportunity currently available.
Our flexible benefits package has been designed around the things our people value most to give them choice around what they need to live well at work, rest and play – employees can access these benefits from day one. As a Lincoln College employee, you will have access to:
- 30 days annual leave plus the ability to purchase/sell up to 5 days annual leave each year (pro rata if part time)
- Wellbeing events calendar
- "You Matter" perks platform - Perks of the job : Lincoln College
- Flexible/Hybrid working options
- Relaxed dress code on Fridays and non-term time
- Royal London Pension Scheme
- Access to Blue Light - Discounts for Teachers | Blue Light Card which gives exclusive discounts across various sectors, including retail, hospitality, entertainment, travel and more!
Please note this position is available to internal candidates only.
Please ensure to upload/complete your Personal Statement and not a CV.
How to apply: Click the 'Apply Now' button and log in to our Jobs Portal
Contact Us: Please contact us if you require any further information regarding this vacancy or our recruitment process – hrrecruitment@lincolncollege.ac.uk
Connect with Us: Samantha Crosby (People Services Assistant – Recruitment) / Ayla Gezmis (People Services Assistant - Recruitment)
Lincoln College is committed to the safeguarding of its learners and believes that safeguarding and promoting the welfare of children is every employee’s responsibility. Further information can be found via the following link -www.lincolncollege.ac.uk/jobs/safer-recruitment/
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for similar positions.
