Technical Business Analyst

Role Title: Technical Business Analyst 

Hours: 35 hours per week, Monday–Friday 

Salary: £52,074 - £65,092 per annum dependent on experience 

Contract: Permanent  

Location: Dartford / Agile 

Interviews will take place on 16 &17 June 2026  

At Moat, our people are central to delivering safe, high-quality homes and services that enable our customers to thrive. By supporting, developing and empowering our colleagues, we ensure they can provide the best possible service to the communities we serve. 

We are looking for a Technical Business Analyst to join our Data & Technology team and play a key role in bridging the gap between business needs and technical solutions. 

This is an exciting and impactful role where you will work closely with stakeholders across the organisation to ensure that technology and data solutions align with Moat’s operational and strategic objectives. You will translate business requirements into clear technical specifications, enabling effective development and delivery of solutions that drive service improvement. 

We are looking for a technically strong and analytical individual with a passion for solving problems and improving services through technology and data. 

You will work closely with stakeholders to gather and translate business needs into technical solutions, acting as a bridge between business and IT teams. Support project delivery, testing, and change management, while using data insights to drive improvements and inform decision-making. Contribute to resource planning, continuous improvement, and ensure complaints are managed in line with policy and regulatory requirements. 

Knowledge of the housing sector and experience with Microsoft Dynamics 365 is desirable but not essential.  

Please note that this is a hybrid role requiring attendance at our head office in Dartford two days per week. 

For more information, please take a look at the job description: technical-business-analyst-2026.pdf

About us

At Moat, we are more than just a housing association; we are a community focused organisation dedicated to making a positive impact on the lives of our customers and the neighbourhoods we serve. With homes across London, Kent, Essex, and Sussex, we strive to provide quality housing and support to those who need it most.

Our Values:

• Own it: We take responsibility for our actions and decisions, ensuring that we deliver on our promises to our customers and communities.
• Better together: We believe in the power of collaboration. By working together with our colleagues, customers, and partners, we achieve greater outcomes and strengthen our communities.
• Lead by example: We strive to set high standards in everything we do. Our team members are role models who inspire others through their commitment to excellence and integrity.
• Be the change: We embrace innovation and are proactive in addressing challenges. We encourage our team to think creatively and drive positive change within the organisation and beyond.

Why join us?

Joining Moat means being part of a friendly team that cares about doing great work. We offer competitive salaries, generous time off, and many chances to grow personally and professionally. Our employees have given us great feedback, which is why we were named one of 'The Sunday Times Best Places to Work' in 2025.

If you want a rewarding job where you can make a difference and work with a supportive team, Moat is the right place for you!

Are you ready to explore the incredible benefits we offer? In this engaging clip, we break down everything you need to know about our employee benefits. Our employee benefits: what we can offer you (youtube.com)

Interested? We’d love to hear from you!

If you think this role is a good fit for you and you're ready for an exciting new challenge, please fill out the online application form on our website by 11pm on Sunday 31 May 2026. We will reach out via email if we would like to invite you for an interview.

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk