Associate Director - Rail Operations (Training Lead)

About us:

Network Rail Consulting (NRC) is the international consultancy arm of Network Rail, the owner of Britain’s railway. We have been active in the Australian, the Middle East and North American markets since 2013 and have successfully delivered more than 150 consultancy contracts for government, public and privately owned organisations, and for passenger and freight owners and operators, achieving consistently excellent levels of client satisfaction.

Our advice covers the full range of the project life cycle, from concept, project development and delivery through to operations and maintenance.

In Australia, Network Rail Consulting has a growing team of rail industry specialists permanently based in New South Wales, Victoria, and Queensland. Whilst our unique selling point is access to Network Rail’s expertise in the UK, we are committed to developing our local workforce through a structured training and development program using Network Rail’s award-winning training capability. This will ensure that we continue to provide our clients with leading edge technical and management advise delivered by a blend of local and British experts.

Our work is driven by our values: passion, agility, collaboration, impartiality.

We offer our people great benefits such as:

• Competitive market rate salaries
• A performance-related pay incentive scheme
• Life Insurance and Total Permanent Disability cover
• Generous annual leave entitlement (25 days per annum)
• Novated car leasing arrangements
• Genuine career development prospects
• Further training, learning and development opportunities
• Access to Employee Discount Program via Reward Gateway

NRC supports flexible working practices, and we understand that life balance is an important part of our employees' lives. We offer a wide range of flexible work/life balance options such as working from home, flexible working hours where appropriate and generous leave entitlements.

About the opportunity:

Building on our continued success and growth, NRC Australia is currently establishing a team of experienced professionals for a suite of major rail infrastructure projects across Queensland. 

We’re currently recruiting for an Associate Director – Rail Operations Training Lead to join our growing team based in Brisbane. In this role, will lead the technical development and delivery of Railway Operations and Operational Readiness Consulting Services in Queensland including

leading the delivery of ETCS Operations and Maintenance training packages for our client.

To succeed in this role, you will have excellent leadership and stakeholder management skills, as well as significant understanding of railway operations and the ability to think strategically to lead, define, develop, and deliver learning and training packages for new railway digital systems upgrades.

What you will be involved in:

• Act as the technical lead and work alongside O&M professionals on engagements/projects including accountability for relevant aspects of project delivery and meeting client expectations.
• Leading the development and delivery of training packages to client requirements.
• Collaborate with clients to identify their needs and requirements.
• Proactively finding solutions to deliver the clients desired outcomes.
• Acting as an interface in the delivery of services and resolution of project issues.
• Collaborating with other project team members in a proactive and engaging way, ensuring that members adhere to the client’s values, systems, and requirements.
• Cultivate strong relationships with our UK based Operations, Assets and training specialists and those from other Regions and States.

Experience & Qualifications:

Essential:

• Significant rail operations experience and understanding of delivery within a rail safety environment.
• Demonstrated experience leading, developing and delivering learning and training packages to clients within the rail environment.
• Prior experience delivering training for new railway digital systems upgrades e.g. ETCS
• Stakeholder Management – interfacing with clients and finding acceptable and agreeable solutions.
• Good record keeping and document control – documenting changes, assumptions, issues and using version control methods.
• Developed report writing and project management skills.
• Proficient in building positive relationships across a range of client stakeholders – including the ability to engage busy senior stakeholders and work with SME's on technical detail.
• Strong IT proficiency – including MS Office applications and working with a learning management system.
• Understanding of working to delivery budgets.

Desirable:

• Training accreditation.
• Project management experience.

Pre-Employment Checks

The successful candidate will be required to undergo pre-employment checks which include a national criminal history check and reference checks.

Sound interesting?

Apply today and our Talent Acquisition team will review your application in due course.

NRC is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of age, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!