Associate Director – Rail Operations

The opportunity:

In this role, you will work within a small team of highly experienced rail professionals reporting into the Regional Director. You will support the Rail Operations offering with our clients and be required to deliver customer-focused solutions across a diverse project-based rail business. In conjunction with the Regional Director, you will participate in sales calls as the subject matter expert in Asset Management and Maintenance.

This role will be based full-time in Toronto, Canada

What you will be involved in:

• Act as the technical lead and work alongside operations and maintenance professionals on engagements/projects including accountability for relevant aspects of project delivery and meeting client expectations.
• Actively involved in the preparation of bids taking responsibility for scoping, pricing and all technical aspects of bids.
• Provide advisory services from a Network Operator perspective to support operational oversight including the delivery of Operational Readiness aspects ensuring the railways operate efficiently and maximise performance capability and customer experience and capacity.
• Provide advisory services in the development of Operational Maintenance Strategies, tools, and techniques.
• Contribute to investment options analysis with regards to timetable options, validating system design requirements, and network planning.
• Develop Concept of Operational (ConOps) Plans; Network Plans, KPI regimes, train crewing, time-table reviews, operating manuals, etc. as part of our Consulting offerings.
• Cultivate positive relationships with our UK-based Operational specialists’ team.

Experience:

Essential

• Significant years of experience in rail operations across multiple areas – including implementing important change in one or more impacted areas (Maintenance, Train Operations, Operational Readiness, Train crewing, Stations/Customer Services).
• Railway experience – including knowledge of the interface between train and infrastructure.
• Experience of working within Passenger and/or Freight Train Operating Companies.
• Experience in managing Operations processes across a program lifecycle.
• Identify and manage operational risks ensuring the project meets the key operational performance outcomes.
• Ability to follow standards/procedures and ensure your activities are conducted in compliance with relevant administrative, financial, and corporate governance requirements.
• Ability to follow internal reporting standards/conventions to support a client's financial, risk, safety, and audit objectives.
• Proficient in building positive relationships with senior stakeholders and technical subject matter experts.
• Strong IT proficiency – including MS Office applications and developed report writing skills.
• Understanding of working to delivery budgets.

Desirable

• An understanding of Rail Simulation modelling.

Network Rail Consulting is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of age, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.