Document Controller

Location: Sydney, Australia

Contract Types: Permanent

Closing Date: 06 October 2019

Salary: Competitive salary and benefits package.

Hours: 38 hours per week

Document Controller

Our Mission:

Network Rail Consulting (NRC) is an international rail consultancy, offering unrivalled expertise in getting more out of legacy infrastructure, operating in a closely monitored market and continuously upgrading an active, heavily-used rail system. What makes us different from other consultants is that we have genuine hands-on experience in solving the challenges railway owners face in the real world of operating railways.

Your new role:

The main function of this position is to play an active role in carrying out project management and administrative tasks across projects and programs, providing project co-ordination and administrative support across a range of internal projects/programs and client assignments – likely to include (but not limited to): Infrastructure Projects/Programs and Change or Improvement Projects/Programs

Key Accountabilities: 

  • Document control across the program and coordinating the adequate storage of evidence and reporting related to the project or program
  • Delivering accurate, timely and responsive services, including registering and handling all incoming and outgoing correspondence and documentation
  • Ensuring effective document and data control occurs according to company and customer requirements
  • Registration, filing, retrieval and transmission of engineering documentation
  • Maintain facilities and databases to ensure efficient operation of the document control function
  • Supports the production of the Project Documentation Management and maintain it
  • Control documentation uniformity (template, reference, version No. etc)
  • Organizing, attending and participating in a variety of stakeholder meetings and workshops
  • Define/Improve document control process and ensure document control processes are being adopted by members on the projects
  • Train and advise team members and project partners and be a champion for best practises in document control across projects and teams
  • Providing administrative support as needed and reviewing/preparing project outputs and reporting
  • Effectively supporting the management and delivery of client assignments – making yourself flexible and outcome focussed, with a willingness to complete varied document control and co-ordination tasks as required
  • Building strong client relationships across client assignments
  • Delivering business outcomes collaboratively with employees in NRC, the wider Network Rail Group and NRC’s partners
  • Undertaking all activities in a safe environment and in accordance with NRC operating procedures.

What you will bring to the Role:



  • Have mid-level experience of 3+ years or more senior experience in Document Controlling within the Infrastructure sector
  • Knowledge of Electronic Document Management Systems, such as Team Binder, RM8 or similar
  • Have worked in a projects team on a large-scale infrastructure project
  • Have experience working with multidiscipline teams to deliver key tasks
  • Have high attention to detail and organisation skills
  • Experience of working in a Consultancy / Client-facing environment
  • Attention to detail with developed report editing/reviewing ability & an eye for the aesthetic
  • Be professional in verbal communication and have experience dealing with clients and stakeholders directly
  • Attention to detail when listening to team members & stakeholders
  • Ability to follow standards/procedures and ensure your activities are conducted in compliance with relevant administrative, financial and corporate governance requirements
  • Ability to follow internal reporting standards/conventions – to support a client's financial, risk, safety and audit objectives
  • Have strong written communication as well as competence with MS Office tools and excellent computer and database skills

Behavioural / Soft-skills

  • Ability to think logically
  • Ability to get stuck in & recognise that the “client is always right”
  • Ability to prioritise work and deliver to tight deadlines under pressure
  • Ability to build relationships with clients and busy teams
  • Be driven, focused and hardworking


  • Prior experience of working in the railway
  • Prior experience in the delivery of railway projects

This is an exciting unique opportunity to join an established and rapidly growing global rail consultancy business. NRC offers a competitive salary package, generous leave entitlement, access to further training and embraces flexible working.

Network Rail Consulting welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), or employment status.

Apply now