Deputy Manager - Albert Cottages

We are recruiting for an enthusiastic, motivated and committed Deputy Manager, with experience of working with adults with a learning disability/autism and complex needs to join our team at Albert Cottages, Fenton Street and Nuttall Street Services.

This is an exciting opportunity to utilise your skills to support the Team manager in coaching and mentoring the staff team, and to embed high standards in the running of the service.

Our three services provide support to tenants who can live independently but may require low-level support in certain aspects of daily living. Many of our clients have transitioned to less supported environments, using this scheme as a stepping stone to greater independence. Our dedicated team has successfully supported clients living in their own flats to:

• Maximize social, educational and employment opportunities within their communities
• Access the right benefits, manage finances, pay bills and maintain their tenancies
• Handle home-related tasks, such as correspondence, security and repairs
• Develop essential life skills, including using public transportation, cooking and social networking.

 More about the role

• You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
• You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.
• You will work with the Service Manager to develop and manage staff rotas, ensuring adequate coverage and operational efficiency in line with service demands.

About You

• Experience of managing a service for people with a learning disability/autism is preferable
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times.
• A commitment to providing high quality, personalised active support
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want.
• Knowledge of managing a budget is desirable

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

About Outward

Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Description and the Person Specification.

Closing Date for all Applications is 9am on Friday 23rd May 2025

Interviews will be commencing on Tuesday 27th May 2025, with dates available until Friday 6^th June 2025

Outward is committed to equality and diversity and welcomes applications from all sections of the community