Business Support & Reporting Officer

Service: Central Services

Location: Forest Hall, Newcastle upon Tyne, NE12 8YY

Contract Type: Permanent

Hours: Full time

Salary: £32,785 to £36,652 per annum

Interview Date: TBC

Business Support & Reporting Officer

Who Are We?

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We take a person centred, flexible approach to the care and support we provide. We have five sites providing specialist education, adult day services, residential care and independent supported living to our service users. Our sites are based in Forest Hall, Killingworth, Jesmond, Newcastle City Centre and North Shields.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

The Role

We are looking for a proactive Business Support professional to keep our executive function operating at its best.  In this fast-paced role, you’ll support the development, coordination, and delivery of high-quality business reports that give senior leaders the clarity and insight they need to make confident decisions.

Working closely with executives, operations and IT colleagues, you’ll turn complex information into timely, accurate outputs while also providing essential administrative and governance support to keep the Foundation running smoothly.

If you’re highly organised, detail-driven, and enjoy building great relationships, you’ll thrive here. You’ll anticipate needs, communicate clearly, and offer practical solutions with professionalism, resilience, and discretion.

We offer a hybrid working model and a supportive, dynamic environment where exceptional service really matters.

If you have what we are looking for, we would love you to join our team!

Why Work for Us

The Percy Hedley Foundation encourages career development and progression. We run a robust training programme and we also have development opportunities across the wider Foundation.

We also offer the following benefits to staff:

  • 28 days annual leave plus bank holidays
  • Social working hours (Monday – Friday)
  • Loyalty awards starting at 2 years’ service
  • Wellbeing support (including occupational health, physio services and counselling services)
  • Contributory Pension Scheme 
  • Induction and ongoing training
  • Employee Assistance Programme
  • Access to a rewards scheme designed to save money on shopping
  • Access to Blue Light Card
  • Cycle to Work Scheme
  • Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

Click here for more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Please access the following link for our vulnerable adults protection policy:

Adult Safeguarding Policy

This advert will close at midnight on Friday 9th January 2025 with interviews anticipated to take week commencing 19th January. 

Apply now