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Business Application Specialist

Service: Central Services

Location: Forest Hall, Newcastle upon Tyne, NE12 8YY

Contract Type: Permanent

Hours: Full time

Salary: £43,161 - £48,083

Interview Date: To be confirmed

Business Application Specialist

Who Are We?

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We have five sites providing specialist education, adult day services, residential care and independent supported living to our service users. Our sites are based in Forest Hall, Killingworth, Jesmond, Newcastle City Centre and North Shields.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

The Role

Are you ready to help shape the future of technology in an organisation dedicated to empowering people with disabilities and complex needs?

The Percy Hedley Foundation is continuing its digital transformation journey, and we are looking for a Business Application Specialist to help us manage, improve and modernise our portfolio of business applications.

If you are passionate about cloud technology, enjoy solving complex technical problems and want your work to make a meaningful difference to a charity, its dedicated staff and the people it supports, this is an opportunity to make a real impact.

As our Business Application Specialist, you will take a leading role in the technical management and support of the Foundation’s cloud-based applications. You will help ensure our systems are reliable, secure, well integrated and well managed, while identifying opportunities to get greater value from our technology.

Ultimately, your work will help provide colleagues across the Foundation with effective, dependable technology that enables them to deliver high-quality services to the people we support.

Please click here for the job description.

For more information, please contact our recruitment team on 0191 2381301 (We politely request no calls from recruitment agencies in relation to this post)

Why Work for Us

We also offer the following benefits to staff:

  • 28 days annual leave plus bank holidays
  • Social working hours (Monday – Friday)
  • Loyalty awards starting at 2 years’ service
  • Wellbeing support (including occupational health, physio services and counselling services)
  • Contributory Pension Scheme 
  • Induction and ongoing training
  • Employee Assistance Programme
  • Access to a rewards scheme designed to save money on shopping
  • Access to Blue Light Card
  • Cycle to Work Scheme
  • Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

Click here for more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Please access the following link for our vulnerable adults protection policy:

Adults Safeguarding Policy

This advert will close at midnight on Friday 20th November 2026

Apply now