Business Systems Manager
Who Are We?
The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.
We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.
The Role
The Percy Hedley Foundation is looking to appoint a Business Systems Manager as it embarks on a new technology journey that aims to maximise both the effectiveness of the IT systems it relies upon to function and the value it can generate by the intelligent use of its business data to guide good decision making.
Working as part of a small team of IT professionals and reporting to the Head of Technology, you will be responsible for planning the development and operation of business applications, liaising closely with stakeholders at all levels across the Foundation’s services to understand requirements, guide process and system improvement, and oversee organisational change through project delivery.
While this role requires a technical background and a good understanding of SAAS delivery models, integration and modern business intelligence, the keys to success will lay in being organised, a good communicator and the ability to not lose sight of the big picture.
Our ideal candidate is a good team player and will:
- Have excellent stakeholder management credentials - be able to connect to, communicate with and influence colleagues at all levels.
- Have a sound understanding of the use of modern business IT applications, cloud service provision models, integration, and business intelligence – you won’t be building these, but you will have to collaborate with the people who do.
- Be able to quickly gather and analyse information about business processes and needs, understanding the potential impact of technology in the Foundation, and build a good awareness of how our different operational services work that will allow you to spot improvement opportunities.
Your contribution will enable the Foundation’s work delivering education, care, therapy, and support that makes such a difference to the lives of disabled children, young people and adults.
This is an exciting time to join our IT Team as it begins the next phase of its development as part of a new Technology Strategy, supporting a programme of transformation across the Foundation which is introducing of new technologies, services and ways of working.
In return, the Foundation can offer you a rewarding role with an ongoing commitment to professional development, including both training and the opportunity to get involved with major IT projects, with clear routes for progression, in an organisation that has a profound positive impact on so many people’s lives.
Informal enquiries can be addressed to Gareth Edwards, Head of Technology (g.edwards@percyhedley.org.uk).
Please click here for the job description.
Why Work for Us
The Percy Hedley Foundation encourages career development and progression. We run a robust training programme and we also have development opportunities across the wider Foundation.
We also offer the following benefits to staff:
- 28 days annual leave, plus bank holidays (pro-rated for part-time staff)
- Wellbeing support (including occupational health, physio services and counselling services)
- Contributory Pension Scheme (Contributions can be matched up to 5%.)
- Induction and ongoing training
- Employee Assistance Programme
- Access to a rewards scheme designed to save money on shopping
- Cycle to Work Scheme
- Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)
Click here for more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing and online checks in line with our regulator’s legislation requirements.
Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.
As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.
This role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview.
Please access the following link for our child protection policy:
The closing date is Thursday 9th May 2024. We anticipate that first round interviews will take place over Microsoft Teams on Thursday 16th May, and second round interviews at our offices in Forest Hall on Thursday 6th June.
