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Support Worker

Location: Dale House, Front Street, Stanley, Co Durham, DH9 9DE

Contract Type: Bank

Closing Date: 07 July 2026

Salary: £12.71 per hour

Specific Hours: 0.00

Support Worker

We are pleased to announce we have an exciting opportunity here at Potens for a Bank Support Worker.

Please note that sponsorship is not available for this role.

The role will be based at Dale House, but you may also be required to support at our service Cecil Court in Langley Moor.

Dale House is a Supported Living service based in Stanley, providing accommodation and support for nine people with learning disabilities and complex needs. Here we have a homely environment, where we encourage and support with daily living activities and facilitating access to local inclusive community activities.

Cecil Court is in the heart of Langley Moor village, and the property has 18 one-bedroom apartments. We provide specialised support to 18 adults with mental health needs. Our service is recovery focused, empowering the people we support, to progress to living independent lives, within the local community. 

All applicants who rely on public transport must live in the Durham area due to start/finish times.

What we’ll give you:

We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to:

  • Bank Hours, offering a variety of shifts and days.
  • £12.71 per hour.
  • Contributory pension scheme, if earning threshold is met.
  • Confidential, supportive Employee Assistance Programme, accessible 24/7.
  • Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
  • New to care? You can complete your Care Certificate with us.
  • Access to attractive and exclusive employee benefits, including savings on shopping, leisure, and household expenses.
  • A generous referral scheme.

What you’ll be doing:

  • Assisting the people, we support to engage in activities within the local community.
  • The support we give is focused on boosting morale, increasing levels of existing skills, and to support the learning of new skills.
  • You will motivate the people we support to rebuild their confidence and assist them to see a bright future for themselves.
  • We operate on a person-centred approach, where we enjoy taking the lead and hearing ideas from the people we support.
  • You will have the flexibility to cover a range of shifts (early, late, long days, waking nights and sleep ins) and days (including weekends and bank holidays). These shifts would include, 8am to 8pm, waking nights 8pm to 9am and sleep ins 8pm to 8am.

Who you are:

  • Flexible and open to change.
  • Positive with a “can do attitude”.
  • Mental Health knowledge is preferred, however, not essential, as full training will be provided.
  • Highly motivated with the ability to encourage others.
  • All applicants who rely on public transport must live in the Durham area due to start/finish times.
  • Drivers preferred.

Who we are:

We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

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