Support Worker

Bank Support Worker – Newlands Residential Home

Are you looking for more than just a job? At Newlands Residential Home, being a Support Worker means supporting people with learning disabilities, Autism, ADHD, Epilepsy and Mental Health to live fulfilling, independent and meaningful lives.

Newlands is a warm, welcoming and established home in Wallasey. We recognise, respect, and support every person as an individual. Our genuinely person-centred approach empowers the People We Support to make choices, overcome obstacles, build confidence and reach their full potential.

Everything we do is guided by four important values (STEP):

• Shared learning: We build and share our knowledge, skills, attitudes and understanding so that we can provide the best possible support through our combined abilities.
• Trust: We are reliable, honest and consistent, communicating in a truthful and easy-to-understand way.
• Equality: We treat people as individuals, promote equal opportunities and empower them to make choices and overcome barriers.
• Positive regard: We recognise and respect that everyone is different, adapting our support so that each person can grow and thrive.

What We’ll Give You

We believe shared learning is essential to providing excellent support. We will invest in your development, value the knowledge you bring and give you opportunities to learn alongside experienced colleagues.

You will receive:

• £13.00 per hour.
• A contributory pension scheme, Access to attractive and exclusive employee benefits, including savings on shopping, leisure and household expenses.
• Access to a confidential and supportive Employee Assistance Programme, available 24 hours a day, seven days a week.
• A structured induction, regular supervision and ongoing appraisal.
• On-the-job and external training, including Positive Behaviour Support, first aid, food hygiene, manual handling and fire safety, comprehensive learning and development opportunities so that we can invest in your future.
• Internal leadership competency sessions and opportunities to achieve recognised Level 2 and Level 3 NVQ qualifications in Health and Social Care.
• Opportunities to share knowledge, reflect on practice and develop as part of an experienced and supportive team.
• A generous employee referral scheme.
• The opportunity to build a rewarding career in which your work makes a genuine difference every day.

What You’ll Be Doing

No two days at Newlands are the same. You could be supporting someone to prepare a meal, attend college or a work placement, enjoy a shopping trip, go swimming or bowling, visit the theatre, spend time with friends or plan an annual holiday.

As part of our friendly and committed team, you will:

• Build trusting and meaningful relationships with the People We Support.
• Be reliable, honest and consistent in your actions and communication.
• Communicate clearly and in ways that each person can understand.
• Deliver personalised support that reflects each person’s needs, wishes, strengths, goals and preferred way of communicating.
• Treat everyone equally while recognising that each person may need different support to achieve the same opportunities.
• Promote independence, choice, dignity, privacy and self-respect.
• Empower people to make informed decisions and overcome obstacles.
• Recognise and respect individual differences, adapting your approach to help each person grow and thrive.
• Encourage people to build confidence and develop practical everyday living skills.
• Support people to access their local community and participate in social, educational and leisure activities.
• Help people pursue their interests, ambitions and personal goals.
• Provide personal care sensitively, respectfully and at the level required by each Person We Support.
• Support positive risk-taking so that people can exercise choice and enjoy greater independence while remaining safe.
• Work alongside colleagues and external professionals to provide consistent, high-quality support.
• Share your knowledge, skills and understanding while remaining open to learning from colleagues and the People We Support.
• Maintain accurate records and protect each person’s privacy and confidentiality.
• Help create a safe, comfortable, inclusive and genuinely homely environment.
• Receive ongoing mentoring from our experienced Registered Manager, who promotes a positive, open, and transparent culture.

Who You Are

You do not need to be extraordinary—you simply need the desire to help other people achieve extraordinary things.

Your values and attitude are just as important to us as your experience. We are looking for someone who:

• Is caring, compassionate and respectful. Recognises every person’s value, strengths and individuality.
• Is reliable, honest, patient and enthusiastic.
• Is committed to equality, inclusion and creating opportunities for everyone.
• Believes people should be empowered to make their own choices.
• Can adapt their approach to meet different needs and communication styles.
• Is committed to promoting independence, dignity and positive growth.
• Enjoys working collaboratively and sharing knowledge with others.
• Is open to feedback, reflection and continuous learning.
• Is willing to provide personal care with sensitivity and dignity.
• Is flexible and ready to embrace the variety involved in supporting people to lead full and active lives.
• Able to work weekdays, weekends, days, nights, bank holidays and other festive seasons.

Previous experience in care or support work is valuable. If you share our values of shared learning, trust, equality and positive regard, and you have a genuine desire to make a difference, we would love you to join the team at Newlands.

IND02