Receptionist

Job Title

Line Manager

Facilities Coordinator

Department

Facilities

Salary

£6,551 (Pro rata of £25,552)

Location

Hours

Contract Type

Permanent

We have a vacancy for a part-time Receptionist. 

About Thistle

At Thistle we believe in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis.

Our charity supports people with disabilities and long-term health conditions; to lead good lives and achieve what matters most to them. We believe that everyone in Scotland should have access to our person-centred approach to health and wellbeing.

About The Role

We are looking for experienced Receptionist to join our friendly team based at the Centre of Wellbeing in Craigmillar. The vacancy available includes the following hours:

Monday: 1pm – 6pm

Friday: 12pm – 5pm

We would also consider Monday and Tuesday.

This role requires flexibility to cover absences, attend meetings and training outwith normal hours.

 The role will include: -  

·        To provide a friendly, welcoming, first point of contact for people visiting the organisation

·        To be approachable and be able to direct/assist people to access the people or service they have come to visit or use

·        To take telephone calls and forward them or take and pass on accurate messages, as required

·        To deal with outgoing mail and ensure distribution of parcels and other deliveries to appropriate individuals and departments

·        To provide administrative and typing support, where required

·        To assist in the management of room bookings by internal and external users

·        To produce ID passes for staff, tenants, volunteers and new gym members

·        Process gym memberships, including taking payments and liaising with Health and Wellbeing staff

·        Manage bookings for exercise classes

·        To work flexibly with the other team members to ensure the requirements of the reception service are met. This will include covering for other team members’ absence

·        To demonstrate an understanding of and participate in Health and Safety practices

Do you have the following experience and skills?

•  Excellent customer service and communication skills
•  Previous switch board experience is desirable, coupled with a knowledge and understanding of the customers Thistle supports
•  Able to act with diplomacy and have a friendly and approachable manner
•  Excellent typing and computing skills (MS Outlook, Word, Excel)
•  Able to maintain paper and electronic filing systems
• Able to work with others proactively to problem solve
•  Able to be proactive in organising own training, workload and liaising with other team members to coordinate holidays and absence cover
•  Responsible attitude to time management
•  Understanding and empathy with the organisation’s aims and values
•  Experience in the voluntary sector an asset

For the job description please click here

Job Ref: R251

What we offer

→        Contributory pension scheme

→        Non-contributory death in service benefit scheme

→        35 days of annual leave

→        Free Thistle Gym membership

→        Membership of the HSF Health & Benefits Plan

Thistle Foundation is an Equal Opportunities Employer.

Successful applicants will be subject to a Standard Disclosure check, which will be paid for by Thistle.