Occupational Health Unit Administrator/Receptionist
Are you an experienced Administrator looking for a rewarding job at an exciting Fire Rescue Service? Do you enjoy working with people and have great people skills?
You can help West Yorkshire Fire & Rescue Service by joining our Occupational Health Unit assisting us to maintain an efficient and friendly department, that ensures that the people who save lives are healthy and fit to do their roles.
We offer an excellent package including generous holiday entitlement, family friendly policies, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme.
Job Purpose: To provide comprehensive reception and administration support to the Occupational Health Unit.
Key Responsibilities: This role provides essential administrative support to the Occupational Health Unit, ensuring the smooth running of daily operations. You will be responsible for maintaining accurate medical documentation, supporting data management and configuration of the OHU IT system, and coordinating clinical activity by arranging appointments, processing referrals, and producing reports. The role also includes undertaking financial tasks such as ordering goods and processing payments, delivering reception and general administrative support, and helping to improve efficiency by reviewing and streamlining administrative processes. This is a varied and proactive role that underpins the effective delivery of our occupational health services.
Essential requirements:
- We’re looking for someone with strong administrative experience, able to handle enquiries, liaise with external organisations, manage data and documentation, configure databases, coordinate and arrange appointments and produce routine reports.
- You should also be confident supporting basic financial processes such as raising purchase orders, handling invoices, and ordering stock.
- Good IT skills are essential, particularly in Microsoft Word, Outlook and Excel, along with sound literacy and numeracy gained through qualifications or work experience.
- You’ll need excellent communication and organisational skills, with the ability to prioritise work, meet deadlines and maintain confidentiality. Accuracy and attention to detail are vital to ensure high‑quality record‑keeping and you should be comfortable working both independently and as part of a team.
The post is subject to a Standard Disclosure and Barring Service Check.
Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.
We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life – just as long as you can show commitment to our values such as integrity and teamwork.
Closing date for all applications is Sunday 1st March.
Interviews will be held Tuesday 24th March 2026.
Click here for Guidance Document
Click here for Additional Guidance for our new E-recruitment System
All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.
If after reading all of this information, you are interested in applying, please read the documents listed above for more details and click on 'Apply' for the application form.
Please note we do not accept CVs. If you are viewing this vacancy on ‘jobsindeed’ or other external platform, the only way to apply for this vacancy is to visit www.wyfs.co.uk/careers/ and complete the application form via our online Access vacancy system.
We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially and ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a ‘Real Living Wage’ employer
West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.
