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Location : EveryDay Living North Shields
Contract Type: Part-time, Permanent
Closing Date: 29 May 2026
Overview:
EveryDay, a social enterprise wholly owned by Age UK North Tyneside, is looking for Personal Support Assistants to work across the North Tyneside community including Wallsend, Whitley Bay, North West, Shiremoor and North Shields.
We have a variety of Shift Patterns available.
Having a Drivining License is essential for the patters available.
As part of your role as a Personal Support Assistant, you will be required to provide personal care to individuals from a diverse range of backgrounds. This includes customers of all genders, ethnicities, religions, sexual orientations, and disabilities. Tasks may include intimate care such as bathing, dressing, toileting, and other forms of personal and emergency care.
As a Personal Support Assistant your goal is to promote and enable our clients to live as independently as possible in their own homes. Personal Support Assistant roles can also vary from companionship, shopping, meal preparation and housework to aiding with medication, bathing and more personal care duties.
Location : Extra Care Housing Hodgson House
Contract Type: Permanent
Closing Date: 27 May 2026
Overview:
EveryDay, a social enterprise wholly owned by Age UK North Tyneside, is looking for Personal Support Assistants to work at Hodgson House.
We have only 0hour contracts available and shifts will vary to suit the business.
As a Personal Support Assistant your goal is to promote and enable our clients to live as independently as possible in their own homes. Personal Support Assistant roles can also vary from companionship, shopping, meal preparation and housework to aiding with medication, bathing and more personal care duties.
Location : The Beacon
Contract Type: Full-time, Permanent
Closing Date: 01 June 2026
Overview:
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area.
We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
The Salary range is: £30,408 - £33,149
Driving is essential for the role.
The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards.
They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual.
They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year.
If you are a vibrant, customer focused person with an enthusiastic approach and can instill character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills and you think you are the right person for this role please apply via our website
The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.
Please see below our full Job Profile:
Care at Home Manager Job Profile
Location : Bradbury Centre
Contract Type: Full-time
Closing Date: 12 June 2026
Overview:
We’re looking for a passionate and organised Charity Services Coordinator to join our team at Age UK North Tyneside.
This is a rewarding opportunity to play a key role in supporting older people across the borough—helping them stay connected, maintain independence, and access vital services.
You’ll be at the heart of our operations, delivering excellent customer service, coordinating activities, and ensuring our services run smoothly and efficiently. You’ll be the first point of contact for our customers—supporting them via phone and email, coordinating activities, and helping our teams deliver high-quality services across North Tyneside.
You’ll also manage schedules, bookings, and service delivery logistics while building strong relationships with customers, partners, and volunteers.
Key Responsibilities
Customer & Service Delivery
- Act as the main contact for customers accessing charity services
- Provide a high-quality, responsive service aligned with service standards
- Support customers to engage with services and maintain independence
- Handle enquiries, bookings, and activity registrations
- Promote services and signpost customers to appropriate support
Coordination & Administration
- Manage bookings, appointments, and weekly rotas
- Coordinate activities across multiple venues
- Support delivery of social and wellbeing activities and day centres
- Maintain accurate customer records and CRM data
- Monitor attendance, participation, and income data
Stakeholder & Relationship Management
- Build strong relationships with partners, providers, and volunteers
- Liaise with venues to support service delivery
- Support networking and research to improve local service knowledge
Compliance & Quality
- Ensure GDPR compliance and accurate record keeping
- Monitor performance, complete reporting, and support audits
- Ensure invoices are accurate and submitted appropriately
- Maintain health and safety standards and escalate issues
- Support feedback collection, complaints handling, and service improvement
Team Support
- Work flexibly across teams and provide cover where needed
- Support workforce planning and scheduling
- Contribute to team meetings and updates
Essential
- GCSE (or equivalent) in English and Maths
- Strong administrative experience in a busy environment
- Excellent communication and interpersonal skills
- Ability to build relationships with a wide range of stakeholders
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and CRM systems
- Ability to manage workloads independently and as part of a team
- Commitment to delivering excellent customer service
- Understanding and empathy for the needs of older people
Desirable:
- Experience working in the voluntary or third sector
- Experience supporting or coordinating volunteers
- Experience working with older people in a community setting
- Experience delivering or supporting projects to deadlines
Benefits:
- 26 days holiday + wellbeing day
- Paid mileage & Blue Light Card discounts
- Generous pension scheme
- Staff referral scheme & annual thank-you events
- Opportunities for development and enhanced responsibilities
Job Description is available upon request.
Location : Bradbury Centre
Contract Type: Part-time, Permanent
Closing Date: 27 May 2026
Overview:
Age UK North Tyneside is looking for a Dementia Activity Coordinator to design and deliver engaging, stimulating group sessions that help individuals live well with dementia. This role is all about creating meaningful experiences that bring joy, connection, and support to people living with dementia and their carers. You’ll plan and run activities across North Tyneside, ensuring they follow best practice in dementia care while promoting inclusion and wellbeing.
The Salary range is £25,587-£27,251 (Pro-rata) to 21 Hours
Alongside delivering sessions, you’ll provide advice and signposting to help families access the right support, coordinate volunteers, and maintain high standards of care and compliance. You’ll also play a key part in shaping and developing our dementia services, working closely with colleagues and the community to make a positive impact every day.
Location : EveryDay Living North Shields
Contract Type: Permanent
Closing Date: 31 May 2026
Overview:
EveryDay is a wholly owned, social enterprise of Age UK North Tyneside, we are looking for Personal Support Assistants - Domestics to work across the North Tyneside Community for our Everyday Living Service.
The hourly rate for the role is: £12.83 - £13.38
As a Personal Support Assistant - Domestic, your goal is to promote individuals to make more of life. The role involves carrying out general domestic cleaning in an individual’s home, shopping, meal preparation and laundry duties.
Location : Bradbury Centre
Contract Type: Fixed Term
Closing Date: 26 June 2026
Overview:
Contract: Fixed Term – 6 to 9 Months (Flexible)
Days: 2–3 Days per Week (Consultancy Basis – Negotiable)
Rate: Competitive Day Rate
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Design and deliver a risk-based internal audit programme
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Undertake audits across care, housing, HR/people and operational controls
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Produce concise reports with clear, actionable recommendations
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Establish processes for tracking actions and improvements
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Map regulatory requirements (CQC, RSH) and internal processes
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Identify gaps, risks and duplication
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Provide an initial assurance position to the Executive Team
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Develop practical audit templates, reporting formats and tools
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Support use of digital compliance systems within audit activity
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Review SOPs, quality processes, incidents and documentation
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Identify opportunities to improve consistency, reduce duplication and strengthen controls
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Support development of a longer-term Quality Assurance & Internal Audit Framework
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Establish audit schedules, reporting structures and compliance oversight
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Work with service managers and operational teams to deliver audits
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Provide clear updates and insights to the Executive Team
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Delivery of the internal audit programme and priority audits
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Clear audit reports with actionable recommendations
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Baseline position on compliance and assurance
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Practical tools and frameworks to support ongoing improvement
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Experience in internal audit, quality assurance or compliance within relevant sectors
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Strong knowledge of CQC and RSH standards
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Proven audit delivery experience
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Strong analytical and communication skills
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Experience with recognised quality standards (e.g. ISO9001, CHAS)
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Experience developing audit or quality frameworks
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Knowledge of the voluntary or community sector
Location : Bradbury Centre
Contract Type: Part-time, Permanent
Closing Date: 27 May 2026
Overview:
About the Role
Based: North Tyneside
21 hours per week
Salary: £27,367 – £30,067 (pro rata)
We are looking for a passionate and engaging Charity Fitness Instructor to deliver community-based strength and balance classes for older adults across North Tyneside.
This role focuses on helping older people improve their health, mobility, and confidence, reducing the risk of falls while creating a fun, social, and supportive environment.
Key Responsibilities
- Deliver engaging, safe, and inclusive strength and balance exercise sessions across a range of community venues
- Plan and adapt sessions to suit varying abilities, health conditions, and confidence levels of participants
- Carry out basic assessments (e.g. mobility, balance, and confidence) and monitor individual progress over time
- Maintain accurate attendance records and track participant outcomes to demonstrate impact
- Create a welcoming and supportive group environment that encourages social interaction and long-term participation
- Provide encouragement and motivation to help individuals improve their independence, strength, and confidence
- Identify when participants are ready to progress and signpost or refer them to appropriate activities or services
- Promote the programme locally, building relationships with partners and stakeholders to drive referrals
- Gather participant feedback and use insights to continuously improve the sessions
- Ensure all sessions are delivered in line with health & safety, safeguarding, and data protection requirements
- Act as a first point of contact for participants, offering support and signposting to wider services where appropriate
- Contribute to reporting by providing accurate data and feedback on programme performance
- Work collaboratively with colleagues and provide cover for sessions where required
Requirements:
Essential:
- Level 2/3 Fitness Qualification and membership of a recognised body (e.g. REPs or equivalent)
- Experience working with older adults or vulnerable groups
- Ability to deliver safe, structured physical activity sessions and adapt to different abilities
- Strong communication and interpersonal skills, with the ability to motivate and engage participants
- Understanding of health conditions affecting older people and how to exercise safely
- Good organisational skills and ability to manage your own schedule and workload
- Knowledge of safeguarding, health & safety, and confidentiality requirements
- Empathy and a genuine commitment to improving the wellbeing and independence of older people
- Ability to work independently and as part of a team
- Full UK driving licence and access to a vehicle
Desirable:
- First Aid qualification
- GP Exercise Referral or specialist clinical exercise qualification
- Experience working in the voluntary sector, NHS, public health, or social care
- Experience supporting or supervising volunteers or students
- Experience delivering community-based or group exercise programmes
- Knowledge of falls prevention programmes or strength & balance training
- Experience monitoring, evaluating, or reporting on programme outcomes
What we offer:
- 26 days holiday + wellbeing day
- Paid mileage & Blue Light Card discounts
- Generous pension scheme
- Staff referral scheme & annual thank-you events
- Opportunities for development and enhanced responsibilities
Job Description is available upon request.
Location : Extra Care Housing Edith Moffatt House
Contract Type: Full-time, Permanent
Closing Date: 18 June 2026
Overview:
EveryDay, a social enterprise wholly owned by Age UK North Tyneside, is looking to recruit a Team Leader to work in Edith Moffat House. There is the possibility of hybrid working as a Personal Support Assistant.
The Salary for the role is: £25,587-£27,251
As part of your role as a Team Leader, you may be required to provide personal care to individuals from a diverse range of backgrounds. This includes customers of all genders, ethnicities, religions, sexual orientations, and disabilities. Tasks may include intimate care such as bathing, dressing, toileting, and other forms of personal and emergency care.
The successful candidate will ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service.
Location : Extra Care Housing Havelock Place
Contract Type: Full-time
Closing Date: 10 June 2026
Overview:
EveryDay, a social enterprise wholly owned by Age UK North Tyneside, is looking to recruit a Team Leader to work at Havelock Place. There is the possibility of hybrid working as a Personal Support Assistant.
The Salary for the role is: £25,587-£27,251 with a pattern of Sunday to Thursday.
It is desirable to have a qualification relating to Dementia Care (for example, Dementia Awareness Certificate or Level 2 Dementia Care.
As part of your role as a Team Leader, you may be required to provide personal care to individuals from a diverse range of backgrounds. This includes customers of all genders, ethnicities, religions, sexual orientations, and disabilities. Tasks may include intimate care such as bathing, dressing, toileting, and other forms of personal and emergency care.
The successful candidate will ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service.
