Park Services Manager

Location: Isle of Wight, The Lakes Rookley/ Colwell Bay

Hours: 40 hours per week - Weekends Required

Salary: £29,500.00

 What we need in a nutshell

We need someone who will oversee all maintenance and security matters, keeping the park in pristine condition and looking spectacular, for example, repairing, maintaining, renewing, and improving everything that is needed to give our guests and owners the Away Resorts experience.

Who are we?

Away Resorts are shaking up the Great British holiday. The Lakes Rookley is one of our stunning Isle of Wight parks where Guests will find hot tub cottages, a heated swimming pool and sea views. The Lakes Rookley is a firm favourite with our guests for family holidays, year after year.

What you will be doing

As of our team of holiday heroes, you will manage the Maintenance team to ensure everything is in good order. Your work will include:

• Allocating maintenance jobs; everything from replacing light bulbs to troubleshooting and overcoming issues to exceed Guests’ expectations.
• Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary
• Overseeing a team of maintenance and hot tub assistants
• Ensuring the landscaping is to our high standards
• On-call duties providing security to the park when required
• Genuine drive to see the jobs through to completion
• H&S checks/Prime safety
• Rotas
• Recruitment
• Cost control
• Planned and reactive maintenance
• Pretty much anything else that other people cannot do!

Guests and staff will look to you to fix what is broken and restore order, so you will need to be confident, friendly, and obliging in addition to your practical skills.

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays, evenings, and weekends too.

Skills, experience, and qualities you will need

We will train you, but you will need to have the following skills and experience to apply for this role:

• Experience of managing a team and overseeing trades persons on park
• Experience in property maintenance, construction, and facilities management Understanding of Purchase ordering systems
• An understanding of Health & Safety at work
• A good standard of education, ideally to GCSE standard or equivalent
• Driving licence is essential

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm, and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.

It is about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• Experience working on a holiday park
• Trade qualifications

What we can offer you

• Competitive Pension
• Bonus Scheme
• Perkbox 
• Discounts on Away Resorts Holidays
• On Park Discounts
• Team Incentives 

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from diverse backgrounds, allowing us to grow and inspire each other. We will never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!

Good Luck!