Service Supervisor - Bestway Oldbury

We now have an opportunity for a Supervisor to join the team at our Oldbury branch:

2 Roway Lane,
Oldbury,
West Midlands,
B69 3EH
Branch Information: https://www.bestwaywholesale.co.uk/depots/Bestway-Oldbury

As the Service Supervisor, you will assist the the Team Leader in managing their responsibilities of depot operations, in particular customer service, check out supervision, control of stock, staff rotas, and selling.

You will be responsible for supporting the depot in achieving and exceeding all depot KPIs, targets, and objectives.

Key responsibilities include:-

Ensure all checkout processes are carried out efficiently, effectively and in accordance with guidelines and procedures
Embed good Health and Safety practices.
Manage the daily running of the department
Exhibit excellent customer service.
Plan and prioritise departmental work.
Manage security of depot and stock.
Meet customer satisfaction targets and scores

We’re looking for someone with;

Excellent customer service and achieve customer satisfaction
Excellent verbal and written communication skills
Excellent listening skills
Good knowledge of company systems and procedures
Up to date knowledge of Health and Safety policy and procedures
Highly organised and display planning skills with the ability to manage and prioritise various tasks
Good problem-solving skills

Details

Job type: Full-time, permanent
Salary: £12.81 PHR
Rate of pay: Hourly
Hours of work: 44 hours per week
Shift: TBC

We’re passionate about meeting our customers’ needs and working as a team to grow our business. So if you’re looking for an opportunity to make an impact in an ambitious company that’s built its way up from humble beginnings, you could be the person we’re looking for.

About Bestway:

Bestway is the largest independent food wholesaler in the UK. We’ve achieved our success by offering the best prices, service and choice to help retailers build their businesses.

Apply now