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Location: Hemel hempstead (Head Office)
Contract Type: Permanent
Hours of Work: Core Business Hours (37.5 hours between 08:00 and 18:00)
Overview:
We are seeking a highly skilled and detail-oriented Senior Financial Analyst / FP&A Manager to join our finance team. In this role, you will be responsible for managing financial reporting, analysis, and forecasting to support operational decision-making and strategic planning. You will work closely with leadership and cross-functional teams, ensuring financial data accuracy, driving improvements in reporting processes, and managing key performance indicators. With a strong focus on operational reporting, data management, and compliance, you'll also play a crucial role in the planning cycle and in implementing process improvements. The ideal candidate will have a professional accounting qualification (ACA, ACCA, CIMA, or equivalent) and experience in financial analysis, FP&A, and working with ERP systems. Technology sector experience is a plus.
Location: Flexible
Contract Type: Permanent
Hours of Work: Core Business Hours (37.5 hours between 08:00 and 18:00)
Overview:
YOUR ROLE AND RESPONSIBILTIES
- To ensure timely review and ownership of complex and / or ongoing critical incidents and problems
- Reviewing and maintenance of Technical Run Books for solutions and / or customers to enable the rest of the technical teams to provide the service in a consistent manner, updating and training where applicable.
- To assist in research and peer review of non-core products that may be required to resolve issues with supported solutions enabling a swifter resolution
- Providing a lead role in the identification of the technical root cause of Major Incidents, Problems and development identified as necessary following such events, owning them until full resolution
- Leading the NOC for best practise in both Major Incident and Problem Management processes.
- Ability to communicate at all levels inside and outside the business in both written and verbal form.
- Identifying, developing and implementing opportunities for continual service improvement.
- Review of documentation (KBA’s / Training / Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of service delivery
The above list is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE
REQUIRED EXPERIENCE
Cisco Routers and Switching configuration and troubleshooting – Minimum CCNP Certification or suitable industry experience
Cisco Security configuration and troubleshooting – Minimum CCNP Security (or on trackable path) or suitable industry experience
ITIL/Change management or similar process experience.
Fluent in English (written and spoken)
DESIRED EXPERIENCE
Configuration and troubleshooting experience of other Cisco related Security products, specifically ASA, ISE, Firepower and Umbrella
Configuration and troubleshooting of Cisco Data Centre products – Nexus, UCS & FI
Fortinet Security configuration and troubleshooting – Desired minimum FCP Certification or suitable industry experience
QUALIFICATIONS/TRAINING/EXPERIENCED IN:
REQUIRED
CCNP Routing and Switching
CCNP Security
DESIRED
Other CCNP (or higher) discipline/specialisation
ABOUT YOU:
CAE employs people of all backgrounds, ethnicities, abilities and skill sets. We are proud of our diversity, and by embracing it, we have built a workforce worthy and capable of long-term success. Our core values are loving your job, working together and doing it different, qualities we see in all our people.
We are looking for skilled and unique individuals who want to join the CAE family and who can buy in to and live our values, always. We want people with a voice who can help us become the IT provider of choice across the UK.
ABOUT US: www.thisiscae.com
Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, chosen by our customers, partners, and everyone in the CAE family. We achieve this through our unique understanding, total commitment, fostering a sense of belonging, continuous improvement, and relentless positive engagement. CAE Technology Services are proud to be an equal opportunities employer.
It is our approach that sets us apart, and our people who make us different.
Points to note on application:
This is a hybrid/remote role, which may require some adhoc travel.
Candidates applying to this role need to live and work in the UK at time of application and not require sponsorship.
We aim to provide a fair and consistent job application process and to not discriminate on grounds of gender, marital status, sexual orientation, race, ethnic origin or disablement.
