Spa Assistant / Spa Lifeguard

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and VOYA.

Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

SPA ASSISTANT / SPA LIFEGUARD | £12.46 per hour

As an Aqua Sana Spa Assistant, you will provide a safe, clean and luxurious environment for our guests. You will be responsible for engaging with our guests and exceeding their expectations by providing excellent service. Lifeguard duties and maintaining the relaxing ambience of the Spa will be a priority. Sustaining excellent standards of the Spa through general maintenance and stringent cleaning procedures is a daily requirement of this role. 

It is a requirement for this role for you to have the National Pool Lifeguard Qualification (NPLQ).

As part of the interview process, candidates are required to complete a swim test.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

HOURS OF WORK

You will be contracted to work 96 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 7am and 9.45pm. 

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

The successful candidate will be engaging and naturally helpful with excellent communications skills. You will work well on your own initiative as well as within a close team environment.

Essential requirements:

• Excellent verbal communication skills
• Strong time management and attention to detail
• Current IWS / RLSS National Pool Lifeguard Qualification (training can be provided)
• Ability to build relationships at all levels
• Friendly, genuine and warm towards guests and colleagues
• Ability to utilise excellent time management skills and use own initiative and teamwork

Desirable requirements:

• Previous experience of working in a Spa environment
• Pool plant operations experience
• A First Aid qualification
• Previous experience as a lifeguard

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 3rd December 2024 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.