Manager, Customs & International Trade

About Crowe

Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 40,000 professionals across 140+ countries and more than 800 offices globally.

Our vision is to be a leader in our chosen markets, creating lasting value for our clients and our people and being a trusted partner in their success.

We are dedicated to driving client success, empowering our people, embracing sustainability, delivering technological change and acting in the public interest.

The Opportunity

An opportunity has arisen to join our Customs & International Trade team in London. This role is central to the continued scaling of the service, providing day‑to‑day leadership of client delivery, oversight of multiple concurrent engagements, and supporting development of junior team members.
This is a delivery‑led, commercially focused role, offering exposure to complex, high‑value client work across customs, excise and CBAM, with a clear pathway for progression.

The Role

The Manager will take day‑to‑day responsibility for the delivery of multiple client engagements, acting as the primary point of contact for clients and ensuring work is delivered to a consistently high technical and professional standard. The role is central to supporting the continued growth of the team.

Key Responsibilities

Lead and deliver a broad range of customs and international trade engagements, including:

• Customs classification, origin and valuation.
• Preferential duty reviews and duty reclaim.
• Customs special procedures.
• AEO authorisations.
• HMRC audits, reviews and disclosures.
• Excise duties and approvals.
• CBAM advisory.
• Managed projects end-to-end, from scoping and planning through to delivery, implementation and follow-on support.
• Act as day-to-day lead on assigned client relationships, maintaining strong communication and managing expectations.
• Support proposal preparation, fee discussions and budgeting; monitor recoveries and coordinate billing on managed engagements.
• Review technical work, manage workloads, and support the development of Assistant Managers and junior team members.
• Contribute to the use and development of Crowe’s customs data analytics capabilities and collaborate closely with VAT and other advisory teams.
• Keep up to date with legislative and regulatory development

Skills & Experience

• Typically 5+ years’ experience in customs and international trade.
• Strong technical knowledge across core customs disciplines, with experience leading client engagements.
• Proven ability to manage multiple projects and deadlines concurrently.
• Experience reviewing work and supervising junior staff.
• Commercially aware, with experience managing fees, budgets and client relationships.
• Strong written and verbal communication skills.
• Consultancy or professional services background preferred.

Why choose Crowe?

Whatever career you choose, whether in audit, tax, marketing or HR, we can offer you a rewarding and clear career pathway, designed to help you develop your existing talents as well as discovering new ones, positioning you to make a meaningful difference to our ever-growing and varied client base.

At Crowe we foster a collaborative and inclusive culture, and we will encourage, support and guide you on an exciting professional journey of self-discovery.

We value innovation and welcome those committed to making a difference for our clients, communities, and colleagues. With access to expert knowledge, continuous learning, competitive salaries, and flexible benefits, you will have the tools to build a rewarding career.

We are committed to diversity in our teams, equal opportunity and merit-based progression. We promote a healthy working environment with flexible working approach alongside dedicated wellbeing support, helping our people to thrive both professionally and personally.

Following changes to government policy in April 2024, we only accept applications from individuals with an existing, permanent, right to live and work in the UK. 

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