Assistant, Office Operations - London

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Key Responsibilities

The role will require the individual to:

Post

• Incoming post to be date stamped scanned and put onto M Files for relevant people/departments.
• Posting outgoing mail and parcels using an online portal with Royal Mail.
• Arranging couriers via an online portal with City Sprint.

Printing

• Printing, photocopying, collating, and binding as and when required.
• Stationery orders and distribution to include regional offices?
• Dealing with any problems arising from faulty equipment, especially photocopiers, including arranging repairs with relevant engineers
• Ensure paper for photocopiers are replenished on a regular basis
• Replacing photocopier toners as and when required
• Invoicing, stationery recharges, raising purchase orders, checking stock levels.
• Cover the facilities manager, in his absence and daily after 3pm.
• Liaising with suppliers
• To order printing requirements (e.g. business cards, headed paper etc) for both London & regional offices.

Person specification

• The ability to establish good rapport with clients (internal and external), provide excellent service with great quality work and strong interpersonal skills
• Ability to work with an approachable and professional manner
• Ability to demonstrate core values in every aspect, attention to quality and detail, professionalism and relationships
• Work effectively within a team environment
• Ability to use own initiative and think independently to resolve issues
• Ability to deal with challenges and change, remaining engaged, resilient and motivated
• Effective time management skills, with an enthusiastic and “can-do” approach
• Act with integrity and honesty
• Excellent IT capability and understanding of the application of IT systems to improve work practices

Key details of position:

Hours

9.00am – 5.00pm 35 Hr week with some flexibility required from time to time (between 7am and 5.00pm)

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.

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