Assistant, HRIS - Oldbury

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Purpose of the role:

This role will provide support nationally to the firm therefore the role and client base is varied and fast paced. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be solution focused. The role reports into the HRIS Analyst and its purpose is to support them and the National HR team in the maintenance of the firm’s HRIS software HoRizon.

The role will be demanding and requires outstanding attention to detail, accuracy and excellent client service including professional communication, both orally and written. This role requires someone to work with their own initiative whilst possessing a collaborative approach with the National People Team as well as other support functions and systems such as National Finance and National Technology.

Responsibilities:

Key responsibilities include, but are not limited to:

• To support the HRIS Team in various key HR system data processes throughout the year
• To maintain the HRIS software and its data
• To be the first port of call for troubleshooting HRIS software queries from clients
• To data cleanse as and when required
• To provide HR data reports on a scheduled and an ad hoc basis
• To help the HRIS Team in the generation of payroll reports for the monthly pay run
• To assist the HRIS Team in the improvement of HR processes within the HRIS software
• To act as a support to National HR team on an ad hoc basis for data/reporting/documentation needs (e.g.: ad hoc reports, documents uploads)
• To support ad hoc training as and when required on HRIS processes to National People team and clients.
• To provide cover for HRIS Coordinator when they are absent.
• Travel to the different regional offices as required.

Technical skills, experience & knowledge:

• Proven administrative skills and ideally experience.
• Ability to service our client base support needs.
• Able to analyse information quickly and respond as necessary.
• Professional and personally credible
• Collaborative - able to work well with a range of people.
• Driven and focused approach on delivering the best possible results showing determination and resourcefulness with a sense of purpose.
• An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function.
• Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its partners and employees, therefore always exercising discretion and confidentiality.
• A capacity to develop knowledge of HR functions.

 Required Skills & Qualifications:

• Strong analytical and problem-solving skills.
• Exceptional organisation and time management
• Excellent attention to detail
• Excellent interpersonal, oral and written communication skills
• Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint
• Confident in handling and manipulating numerical data and calculation.

Ideal requirements:

• Understanding/working knowledge of database system/s
• Advanced Excel skills such as VLOOKUP's, IF functions, pivot tables and creation of charts to support analysis
• Knowledge of basic SQL programming languages

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..