Ontime Medical Records Analyst

Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us.

About Us

Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples’ lives, through our passion for client care.

We are an inclusive team who believe in investing in our people. We provide exceptional training and support to ensure our team members are well equipped to confidently perform their role. Team members are supported by a dedicated mentor as well as a team leader throughout their Ontime journey.

We offer a fantastic range of incentives, actively encouraging creativity, solution-based thinking and problem solving. We work collaboratively to developing and improve systems and processes. There is a strong focus on health and wellbeing, lunch clubs, book share, pool table, running club and much more.

Role

We currently have a full-time vacancy for a Medical Records Analyst to provide support to our busy Legal Administration Team. This is an exciting opportunity for a talented individual to join our team.

Job description

• Collating medical records – Digitally sorting and paginating medical records, and producing indexes
• Preparing chronologies/timelines and identifying missing documents
• Using expertise to give professional guidance to the Legal Team on clients injuries and care.

Person specification

Required Qualifications/Training

• Good IT skills – conversant with Microsoft Word and Outlook
• Qualified general nurse with access to PIN
• Experience of PDF Xchange Editor would be an advantage but not essential.

Required Attributes

• A methodical, organised approach
• Analytical
• Impartial
• Attention to detail
• Excellent command of English

Desired Attributes

• Nursing or Other Medical Qualification
• Experience of handling NHS complaints or working as a medical records clerk
• Knowledge of the Proclaim case management system an advantage

Salary, Hours and Benefits

• £32.50 per hour
• Flexible working hours
• Zero Hour Contract, annual leave prorated
• Individual mentoring programme for each team member.
• ‘Service Pledge Hero’; ‘Employee of the Month’ and ‘Top Call Handler’ incentives; rewarded with vouchers, chocolates, early finishes or late starts.
• Thank you’ scheme where team members can appreciate and recognise their colleagues, this can be mentions on Microsoft Teams, postcards or stickers.
• 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays.
• Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day’s annual leave.
• Three holiday buy backs per year after 1 year of service.
• Optional pension salary sacrifice scheme after 3 months.
• Private medical insurance available after 2 years’ service.
• Birthday Holiday after 2 years’ service
• Death in Service – 2x salary based on annual salary only – eligibility commences when you join the company.
• Active social events both team and firm wide.
• The opportunity to join various groups such as Diversity & Inclusion, Netball, Football, Running and more.
• Employee Assistance Programme.

Recruitment Process

To apply, send a CV and covering letter to recruitment@expresssolicitors.co.uk or visit or careers page on www.expresssolicitors.co.uk/careers

Interviews will be conducted by MS Teams or Telephone and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. 

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