Credit Controller (Fixed-Term Aged Debt Support)
Credit Controller (Fixed-Term Aged Debt Support)
Up to £27,500 per annum
37.5 hours per week
Fixed Term for 6 months
About the Role
This role will play a key part in supporting Hartpury’s accounts receivable function, working closely alongside an existing Credit Controller with a particular focus on aged debt. Key responsibilities include:
- Reviewing and validating aged debt to ensure outstanding balances are accurate and appropriate
- Proactively pursue payment of overdue invoices and resolve queries in a timely and professional manner
- Work collaboratively with both internal and external stakeholders to secure settlement
- Produce clear and concise reports and updates for senior leadership
- Recommend appropriate next steps for debts considered unrecoverable, in line with Hartpury’s procedures
About You
We are looking for someone who can bring organisation, attention to detail, and a proactive approach to debt recovery. You will have:
- A minimum of five GCSEs at grades A–C (or equivalent), including Maths and English.
- Experience working in credit control or accounts receivable role
- Strong experience managing aged debt and achieving successful collection outcomes.
- Ability to investigate and resolve complex queries, including liaison with external debt collection agencies where required.
- Highly organised with strong attention to detail and the ability to manage competing priorities.
- Clear and professional communication skills, with confidence using
infinancial systems and Microsoft Excel.
Previous experience within a higher education or public sector setting, or an understanding of student finance and tuition fee structures, would be beneficial, though not required.
We offer a fantastic package of staff benefits including:
- Hybrid working arrangements with blended approach of office and home working
- 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
- Wellbeing support including our Employee Assistance Programme
- Generous pension scheme (LGPS)
- Employee Discounts Scheme
- Onsite fitness facilities
- Cycle to Work Scheme
- Support for continuous professional development
- Flexible working opportunities available
- Enhanced maternity, adoption and paternity leave
- Electric Vehicle Salary Sacrifice Scheme, launching in 2026
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2025) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online or telephone (01452) 702135 to request documents by post.
Click here to view the whole Job Description and Person Specification.
The closing date for receipt of applications is 10th May 2026.
Interviews will be held on w/c 18th May 2026.
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
