Care Coordinator (Maternity Cover)
CARE COORDINATOR (Maternity Cover)
EXCITING OPPORTUNITY – APPLY TODAY!
Location: NW3 2NH
Contract Type: Full-Time hours
Salary: £32,000.00 Per Year
Specific Hours: Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota)
Are you an experienced Carer / Care Coordinator? Are you a compassionate, organised, and proactive care professional with strong leadership abilities? Do you want to progress your career in the Care sector?
Hartwig Care is seeking a committed Care Coordinator to join our dedicated team. This is a rewarding opportunity to make meaningful impact by supporting clients and guiding care staff to deliver exceptional service.
This is an excellent chance to join a progressive, supportive, and quality‑driven organisation, and to play an active role in shaping the services that Hartwig Care Ltd. provides to its clients.
Please note: This role is not eligible for sponsorship, as it does not meet the required salary or skills criteria.
Benefits of Working With Us
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Ongoing training
- Paid Time Off – 20 days annual leave + bank holidays
- Enhanced DBS Check – provided at no cost
- Fast-tracked job offer system
- Job security
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- In‑store discounts with a Blue Light Card, offering exclusive savings across a range of high‑street retailers
- And more
Requirements:
- Highly motivated, ambitious, and passionate about delivering high‑quality care services
- Strong attention to detail and accuracy when managing schedules and reports
- Ability to work collaboratively with Care Managers, care workers, and other team members
- Previous experience as a Care Coordinator in Health & Social Care (desirable)
- Experience with electronic care planning/rostering systems
- Proven ability to manage and maintain a high‑quality, dynamic care service
- Excellent people management and communication skills
- Strong leadership and teamwork abilities
- NVQ Level 3 in Health & Social Care or willingness to work towards it
Key Responsibilities
- Ensure that care worker visits are delivered in line with Hartwig Care’s commitment to continuity and flexibility.
- Ensure all client visits take place on time and are allocated to the most appropriate care workers based on individual needs.
- Provide care workers with all necessary and up‑to‑date information regarding client visits, service delivery expectations, and company policies.
- Receive and record information and reports from care workers—both verbally and in writing—within agreed timelines.
- Coordinate and schedule care worker review meetings and team meetings, ensuring they take place as planned.
- Cross‑check actual visits against planned bookings to ensure accuracy and consistency in the rota.
- Support ongoing improvements in service monitoring, quality assurance, and client safety.
- Assist Care Managers in communicating daily updates, visit changes, and key information to care workers.
- Manage incoming phone calls and text messages, taking messages and redirecting communications as appropriate through the telephone system.
If you are a passionate carer committed to delivering exceptional care, apply today and join a team that values professionalism, empathy, and clinical excellence.
We look forward to hearing from you!
