Data Analyst
At Helping Hands, data is at the heart of how we run our business and support our teams to deliver exceptional care at home. As a Data Analyst, you’ll play a key role in transforming complex datasets into clear, actionable insights that drive smarter decisions across the organisation.
Working in our Data & Insight team, you’ll be the bridge between stakeholders and our data platform – using SQL and BI tools to uncover trends, answer business questions, and tell compelling stories with data. This is a great opportunity for someone who enjoys working with people as much as data, and who wants to see their work make a real difference.
Location: At least one day per week at our Support Office in Alcester, Warwickshire.
What you’ll be doing
- Querying large datasets using SQL to uncover trends, patterns, and opportunities.
- Building intuitive dashboards that bring data to life for stakeholders.
- Translating analysis into clear, engaging narratives that support strategic decision-making.
- Responding to data queries and ensuring reporting is timely, accurate, and relevant.
- Supporting process improvements by automating manual tasks and documenting best practices.
- Collaborating with stakeholders across the business to scope and define data requirements.
What we’re looking for
- Strong SQL skills and experience with modern data platforms (e.g. Snowflake, dbt, Power BI).
- A curious, analytical mindset with excellent attention to detail.
- Experience in data cleaning, validation, and visualisation.
- Ability to communicate insights clearly to both technical and non-technical audiences.
- Strong organisational skills and the ability to manage multiple requests.
- Experience translating business questions into data-driven solutions.
Desirable extras
- Confidence presenting insights to senior leaders and investors.
- Advanced SQL or experience with Python/R for deeper analysis.
- Understanding of GDPR, data governance, or data quality processes.
- Previous experience in healthcare, social care, or retail environments.
Why Helping Hands?
We’re one of the UK’s leading home care providers, with a simple purpose: to make life easier for those we care for. Our Data & Insight team is central to that mission – helping the business make smart, data-driven decisions. You’ll join a collaborative, supportive team where you’ll be encouraged to develop your skills and where your work will directly contribute to improving care for thousands of families across the UK.