Billing & Disbursement Support Assistant

Your Future At Higgs

Job title

Billing & Disbursement Support Assistant

Department

Finance / Personal Injury & Clinical Negligence

Our Purpose

To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.

Our Commitment to Our People

We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.

Our Core Values

Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships

Role Purpose

To provide effective financial support to the Billing & Disbursement Coordinator within the Personal Injury & Clinical Negligence team, assisting with billing, disbursement processing, ledger reviews, and related administrative tasks. The role will help manage workload pressures, support fee earners with routine financial queries, and ensure timely and accurate processing in line with firm policies and regulatory requirements.

Key Responsibilities

• Raising payments to clients and beneficiaries, including preparing payment requests, ensuring appropriate approvals are obtained, verifying bank details in line with firm procedures, and assisting with timely processing through the accounts system.

• Updating the insurance portal and reconciliation of insurer payments, ensuring details are accurately recorded, payments received match invoices raised, and any discrepancies are flagged and followed up promptly.

• Supporting with monthly billing and the processing of time write-offs, including assisting fee earners with billing queries, preparing bills for review, posting bills, and processing approved write-offs in accordance with firm policy.

• Closing of matters, ensuring all financial balances are cleared, and files are closed in line with compliance and audit requirements.

• Monitoring Legal Aid matters, including assistance with billing stages, processing claims, reconciling payments received, and ensuring supporting documentation is correctly maintained.

• Reviewing financial ledgers and balances, carrying out routine checks on client and office ledgers, identifying anomalies, and escalating issues where necessary.

• Reviewing purchase ledger invoices, including processing supplier invoices, resolving queries with fee earners or suppliers, and ensuring timely posting and payment.

• Handling general financial queries and supporting the wider team with day-to-day finance-related requests.

Person Specification

The criteria below will be assessed via application (A), interview (I), Test (T) or all (A/I/T).

Essential Criteria

• Acts with integrity and discretion, recognising the importance of confidentiality when managing personal, client, or firm information (A/I)

• Ability to accurately record, organise, and maintain client and matter information using appropriate systems, ensuring information is accessible, secure, and supports the team efficiency (A/I)

• Communicates with clarity, sharing ideas appropriately, listening actively, and contributing to discussions that support effective decision-making and continuous improvement. (A/I)

• Experience in taking ownership of tasks with responsible time management, attention to detail and professional responsibility. (A/I)

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  Brings a positive attitude and proactive approach to your role, helping to foster a respectful and inclusive workplace. (A/I)

Desirable Criteria

• Able to demonstrate awareness of our purpose and how the role contributes to wider goals. (I)

• May have experience working in a professional or client facing environment. (A)

Technical Know How

• Proficient in using Microsoft 365 applications for accurate data entry, basic reconciliations and tracking financial information (essential). (A/I/T)

• Understanding of financial processes and controls, including the importance of accuracy, compliance, audit trails and good financial housekeeping. (A/I)

• Demonstrable experience with financial systems and ledgers, accurately inputting, reviewing and updating financial data in line with internal procedures. (A/I/T)

Desirable Technical Criteria

• Previous experience within a financial or legal finance environment, including exposure to billing, disbursement processing, ledger reviews, and managing financial queries. (A/I/T)

• Personal Injury and Clinical Negligence background, with an understanding of insurer payments and recoveries, and matter life‑cycle processes within these practice areas. (A/I)

• Familiarity with legal billing and case management systems, and an awareness of firm policies and regulatory requirements affecting billing and disbursements. (A/I).

What We Offer You

We offer more than just a job. Our benefits reflect our commitment to your development, wellbeing and work-life balance. Click here to discover more.

Higgs offers hybrid working wherever possible. Our Higgs’ Best FIT (flexible, inclusive, together) principles are designed to ensure that people can complete their best work from the most appropriate location. If you are looking to work flexibly then let us know and we will do what we can to accommodate your request.

We also encourage a ‘dress for your diary’ approach which means dressing in a manner appropriate for your schedule or the specific appointments you have on any given day.

Equal Opportunities

Higgs LLP is proud to be a signatory of The Law Society’s Diversity, Inclusion Charter and a Disability Confident Committed Employer. These commitments reflect our dedication to building a workplace that is inclusive, accessible, and welcoming to all. We actively encourage applications from individuals of all backgrounds, experiences, and identities.

As part of our Disability Confident commitment, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role and choose to opt into the Disability Confident Interview Scheme.

We are also committed to ensuring that all applicants can fully participate in the recruitment process. If you require any reasonable adjustments, please let us know by contacting us at recruitment@higgsllp.co.uk

We recognise that inclusion is an ongoing journey, and we regularly review and publish our diversity data, which can be accessed here.

People Driven. Legal Excellence.